Do you have a general awareness of who is on your website when they are on your website?
It's funny how hard that is. If you had a shop you will know if someone walked into it. You would make them feel welcome by going up and saying hi. You would have conversations.
We made a tool that can do just that. It shows you the "Walk-ins" as it were and allows you to say Hi and chat with visitors as they come in.
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
No features have been listed yet.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 month ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / 3 months ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / 6 months ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / 6 months ago
For SaaS startups seeking an integrated approach to customer support and knowledge base management, Crisp offers a comprehensive platform designed to enhance user engagement and streamline support processes. - Source: dev.to / 8 months ago
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