Software Alternatives, Accelerators & Startups

Intercom VS Xatkit

Compare Intercom VS Xatkit and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Xatkit logo Xatkit

Extensible low-code platform for chatbot development
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Xatkit Landing page
    Landing page //
    2023-02-07

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Xatkit videos

Chatbot Creation and Deployment with Xatkit

More videos:

  • Review - Xatkit: your custom bot I UOC

Category Popularity

0-100% (relative to Intercom and Xatkit)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
CRM
99 99%
1% 1
AI
0 0%
100% 100

User comments

Share your experience with using Intercom and Xatkit. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Xatkit

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Xatkit Reviews

We have no reviews of Xatkit yet.
Be the first one to post

Social recommendations and mentions

Xatkit might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Xatkit mentions (8)

  • The full tech stack to run a chatbot — behind the scenes of an open source bot platform
    While we wait for these tools to pop up, any tech question on the internals of Xatkit you'd like to know? And if you want to read more about the technologies we have listed above, this twitter thread gives some pointers to good tutorials for them:. - Source: dev.to / almost 2 years ago
  • Chatbots for freelancers or small business
    But, IMHO, many business owners do not really want to create a bot by themselves, no matter how easy is the chatbot development interface. They want to give you the data (whatever type of data they already have, e.g. An excel file with collected questions) and get a bot out of it. This is way at Xatkit we're now providing this type of "chatbot automatic generation services". Source: over 2 years ago
  • Choosing Java as your language for a Machine Learning project - Are we crazy???
    So, forgive me if we continue developing bots in Java :-). - Source: dev.to / over 2 years ago
  • Feedback on our new product and website "Chatbots for e-commerce"
    We have recently launched Xatkit, a pretrained chatbot for eCommerce. The reception so far has been lukewarm and we wonder whether:. Source: almost 3 years ago
  • (Beta testers needed) Xatkit - pretrained expert eCommerce bots to sell more doing less
    Interested to give it a try? For FREE during the next two months? Visit: https://xatkit.com/ (and pls redistribute to your colleagues if you know anybody that could be interested, thanks!). Source: almost 3 years ago
View more

What are some alternatives?

When comparing Intercom and Xatkit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatBot - Easy to use chatbot platform for business

Drift - A messaging app that helps you grow your business.

Gomix - The easiest way to build the app or bot of your dreams