Software Alternatives, Accelerators & Startups

Intercom VS Vetster

Compare Intercom VS Vetster and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Vetster logo Vetster

Vetster is an innovative pet wellness platform that connects pet parents to a marketplace of licensed veterinary professionals for video, chat and phone enabled appointments. For everyone, anytime, day or night.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Vetster Landing page
    Landing page //
    2023-04-27

Vetster is an innovative pet wellness platform that connects pet parents to a marketplace of licensed veterinarians for online voice, text and video enabled appointments.

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Vetster

Pricing URL
-
Release Date
2020 November

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Vetster videos

Vetster Review: Walking Through The Process

More videos:

  • Demo - Vetster Product Demo
  • Review - Vetster - Best online vet appointments 2021

Category Popularity

0-100% (relative to Intercom and Vetster)
Customer Support
100 100%
0% 0
Pets
0 0%
100% 100
CRM
100 100%
0% 0
Health And Fitness
0 0%
100% 100

User comments

Share your experience with using Intercom and Vetster. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Vetster

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Vetster Reviews

  1. Wonderful Experience

    I was noticing abnormal behaviour from my dog that persisted for several days. I decided I needed to speak to a Veterinary professional right away and came across Vetster's platform. The booking process was quick and easy and the Vet was super helpful. Avoiding a drive to the Vet and waiting in a crowded waiting room was extremely convenient, especially during Covid. I highly recommend Vetster to any pet parents.

    🏁 Competitors: Petriage
    👍 Pros:    Convenience|Fast support|Affordable

Social recommendations and mentions

Vetster might be a bit more popular than Intercom. We know about 6 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Vetster mentions (6)

  • Obtaining flea preventive without a vet
    Have you looked into something like Vetster? Use a flea collar when you get the pup, do the Vetster appointment to get the script for the flea and tick med, order the med, have it delivered. Not sure what your postal service conditions will be, but if they have general delivery, you could pick it up there, if that would be faster than your actual address. Source: about 2 years ago
  • I need urgent advisory please
    If for whatever reason you absolutely 100% cannot take the cat to see a veterinarian in person - which is 100% the only thing likely to help you find the actual answer - you might get lucky and find that a telemedicine consult with a very skilled veterinarian can at least help you narrow this down to the likeliest causes and maybe get you motivated to pack up and get into a veterinarian’s office. For example,... Source: over 2 years ago
  • Portland needs more 24 hr vet hospitals
    OP in case you’re curious, we used this service https://vetster.com/. Source: over 2 years ago
  • What’s going on with my cat? She’s otherwise really healthy but this was a first.
    I second the advice where people are saying contact a vet. There's things online like https://vetster.com that offer 24/7 assistance and it might be a good economical way to get preliminary advice before spending money at a vet. Source: almost 3 years ago
  • URGENT Eye Issues...
    I see! That channel also has some other leopard gecko rehabilitation videos, hopefully they help! :D if you just need a vet consultation, you can maybe chat with one on something like vetster.com or chewy.com (connect with a vet). They can't examine the gecko in person, but at least they'll have knowledgeable answers and better than nothing :( I did a quick search and found this link:... Source: almost 3 years ago
View more

What are some alternatives?

When comparing Intercom and Vetster, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Docplanner - Find and book Doctor appointments easily

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Online Vet by Petcube - Online Vet by Petcube is a 24/7 service for hassle-free consultation with a certified vet. Talking to a vet online has never been easier.

Drift - A messaging app that helps you grow your business.

Ada - Ada 2012 is the next generation of the world’s premier programming language for engineering safe...