Software Alternatives, Accelerators & Startups

Intercom VS USA TODAY

Compare Intercom VS USA TODAY and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

USA TODAY logo USA TODAY

All the USA TODAY content you love in a sleek new design, updated 24 hours a day, 7 days a week on...
  • Intercom Landing page
    Landing page //
    2023-07-05
  • USA TODAY Landing page
    Landing page //
    2023-09-24

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

USA TODAY videos

Reviewed 2021 Best of Year Awards | Reviewed and USA TODAY

More videos:

  • Review - Amazon Prime Day 2021: Amazon must-haves | Reviewed and USA TODAY
  • Review - Gabby Petito: Report shows Utah police made 'several critical mistakes' | USA TODAY

Category Popularity

0-100% (relative to Intercom and USA TODAY)
Customer Support
100 100%
0% 0
RSS Reader
0 0%
100% 100
CRM
100 100%
0% 0
RSS
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and USA TODAY

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

USA TODAY Reviews

We have no reviews of USA TODAY yet.
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Social recommendations and mentions

Based on our record, USA TODAY should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

USA TODAY mentions (11)

  • What's up with JK Rowling these days?
    Which is odd, usually places actually post the response not just that someone refused. Does that mean it just didn't respond? It's really just pinknews and a weird usatoday.news site instead of the real usatoday.com site where I can find this after searching, and some twitter users linking it. Source: over 1 year ago
  • Are Web 2.0 links considered to be spammy?
    John Mueller from Google said they are. There was a Search Engine Journal article where he said they are able to catch most of them and make them not worth anything. We have tried web 2.0 vs standard link building and we noticed that Google does devalue a lot of web 2.0 links. We had a site with 1000 links and another with 13000 in the same niche but the 13000 was web 2.0 and the site with 1000 ranks higher on... Source: over 1 year ago
  • Fact check: Rep. Alexandria Ocasio-Cortez has assets of less than $100,000
    No source from usatoday.com actually proves any of this.... Nothing has been updated since she assumed office in 2019. This sub blows my mind. You all talk about how stupid any other sub is but just chew on and push anything that fits you. I can stop shaking my head at both sides and the amount of bullshit everyone just takes as facts. Source: almost 2 years ago
  • In Desperate Need of Help with Native on DV360
    App / URL: cnn.com, msn.com, usatoday.com (just these three to test, blocking obvious sections games, esports, mail, sports, etc). Source: almost 2 years ago
  • I'm Josh Meyer, USA TODAY's Domestic security correspondent, and in my recent reporting, I've uncovered how Russian President Vladimir Putin has secretly built a financial empire throughout his decades-long political career. AMA!
    Hi everyone: That’s all I have time to answer today. Thank you for all the questions. Keep following our coverage at usatoday.com and email me with tips, questions etc at jmeyer@usatoday.com. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and USA TODAY, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Reuters - Reuters.com brings you the latest news from around the world, covering breaking news in markets, business, politics, entertainment, technology, video and pictures.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BBC News - BBC News is a powerful app that brings you news from the BBC and its global network of journalists.

Drift - A messaging app that helps you grow your business.

CNN - View the latest news and breaking news today for U.S., world, weather, entertainment, politics and health at CNN.com.