Software Alternatives, Accelerators & Startups

USA TODAY VS Zendesk

Compare USA TODAY VS Zendesk and see what are their differences

USA TODAY logo USA TODAY

All the USA TODAY content you love in a sleek new design, updated 24 hours a day, 7 days a week on...

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • USA TODAY Landing page
    Landing page //
    2023-09-24
  • Zendesk Landing page
    Landing page //
    2024-05-06

USA TODAY videos

Reviewed 2021 Best of Year Awards | Reviewed and USA TODAY

More videos:

  • Review - Amazon Prime Day 2021: Amazon must-haves | Reviewed and USA TODAY
  • Review - Gabby Petito: Report shows Utah police made 'several critical mistakes' | USA TODAY

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to USA TODAY and Zendesk)
RSS Reader
100 100%
0% 0
Customer Support
0 0%
100% 100
RSS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare USA TODAY and Zendesk

USA TODAY Reviews

We have no reviews of USA TODAY yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, USA TODAY should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

USA TODAY mentions (11)

  • What's up with JK Rowling these days?
    Which is odd, usually places actually post the response not just that someone refused. Does that mean it just didn't respond? It's really just pinknews and a weird usatoday.news site instead of the real usatoday.com site where I can find this after searching, and some twitter users linking it. Source: over 1 year ago
  • Are Web 2.0 links considered to be spammy?
    John Mueller from Google said they are. There was a Search Engine Journal article where he said they are able to catch most of them and make them not worth anything. We have tried web 2.0 vs standard link building and we noticed that Google does devalue a lot of web 2.0 links. We had a site with 1000 links and another with 13000 in the same niche but the 13000 was web 2.0 and the site with 1000 ranks higher on... Source: over 1 year ago
  • Fact check: Rep. Alexandria Ocasio-Cortez has assets of less than $100,000
    No source from usatoday.com actually proves any of this.... Nothing has been updated since she assumed office in 2019. This sub blows my mind. You all talk about how stupid any other sub is but just chew on and push anything that fits you. I can stop shaking my head at both sides and the amount of bullshit everyone just takes as facts. Source: almost 2 years ago
  • In Desperate Need of Help with Native on DV360
    App / URL: cnn.com, msn.com, usatoday.com (just these three to test, blocking obvious sections games, esports, mail, sports, etc). Source: almost 2 years ago
  • I'm Josh Meyer, USA TODAY's Domestic security correspondent, and in my recent reporting, I've uncovered how Russian President Vladimir Putin has secretly built a financial empire throughout his decades-long political career. AMA!
    Hi everyone: That’s all I have time to answer today. Thank you for all the questions. Keep following our coverage at usatoday.com and email me with tips, questions etc at jmeyer@usatoday.com. Source: about 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing USA TODAY and Zendesk, you can also consider the following products

Reuters - Reuters.com brings you the latest news from around the world, covering breaking news in markets, business, politics, entertainment, technology, video and pictures.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BBC News - BBC News is a powerful app that brings you news from the BBC and its global network of journalists.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CNN - View the latest news and breaking news today for U.S., world, weather, entertainment, politics and health at CNN.com.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!