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Intercom VS Rippling

Compare Intercom VS Rippling and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rippling logo Rippling

One directory for employee information across IT, HR, legal, finance and facilities.
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  • Intercom Landing page
    Landing page //
    2023-07-05
  • Rippling Landing page
    Landing page //
    2023-05-28

Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Rippling videos

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Rolfe Winkler on Zenefits fmr CEO Parker Conrad’s new competing startup Rippling adds IT to payroll

More videos:

  • Review - Rippling CTO Prasanna Sankar: Parker Conrad Gave Rippling CTO 40% 2,000 Customers "$36m ARR Not Far"
  • Review - Rippling Review: Rippling is Magical
  • Review - Rippling Review: Huge Positive Change moving to Rippling
  • Review - Work Magic | Rippling.com
  • Review - Rippling review timesheets on app
  • Tutorial - How to Use HR Features & Run Payroll with Rippling
  • Review - Rippling Review - Should You Use it? Top Features, Pros and cons, Walktrough

Category Popularity

0-100% (relative to Intercom and Rippling)

Intercom

Rippling

Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100
CRM
100 100%
CRM
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Intercom and Rippling. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Rippling

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Rippling Reviews

Top 8 Best Payroll Software For Accountants In 2022
VISIT RIPPLINGRipplingDiscover the benefits and disadvantages of Rippling. Learn the software price, see the description, and read the most helpful reviews for UK business users.Capterra7. Factorial HR
Source: www.toksta.com
10 Best HR Software For Payroll In 2022
Rippling’s modern payroll solution provides the robust functionality of legacy systems with the ease of newer systems to deliver the best of both worlds. It’s built on centralized employee data, so businesses can automate all of the admin work that’s normally required to run payroll and update employee information.
Source: peoplemanagingpeople.com
22 Best HR Management Software & Tools to Use in 2021
Rippling’s pricing is only available via quotation, and each service can be added (which then adds up to the small per user/month charge). To get a quote, you can contact sales for inquiry. However, pricing for Rippling’s base features starts at $7 per user/month.
Source: allthatsaas.com
20 Identity Management Solutions You Should Know
Rippling fuses HR & IT into a single, scalable digital system. That might sound like a random combination at first, but it’s a major timesaver. Hiring a new employee, for instance, involves innumerable small-but-important HR and IT tasks. The hire must be added to the company directory and payroll. They need a computer and login credentials, as well as appropriate privileges...
Source: builtin.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Rippling mentions (0)

We have not tracked any mentions of Rippling yet. Tracking of Rippling recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Rippling, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workday - Workday is an on‑demand financial management and human capital management software solution.

Drift - A messaging app that helps you grow your business.

Okta - Enterprise-grade identity management for all your apps, users & devices

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