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Rippling VS Zendesk

Compare Rippling VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Rippling logo Rippling

One directory for employee information across IT, HR, legal, finance and facilities.
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Rippling Landing page
    Landing page //
    2023-05-28
  • Zendesk Landing page
    Landing page //
    2024-05-06

Rippling videos

+ Add

Rolfe Winkler on Zenefits fmr CEO Parker Conrad’s new competing startup Rippling adds IT to payroll

More videos:

  • Review - Rippling CTO Prasanna Sankar: Parker Conrad Gave Rippling CTO 40% 2,000 Customers "$36m ARR Not Far"
  • Review - Rippling Review: Rippling is Magical
  • Review - Rippling Review: Huge Positive Change moving to Rippling
  • Review - Work Magic | Rippling.com
  • Review - Rippling review timesheets on app
  • Tutorial - How to Use HR Features & Run Payroll with Rippling
  • Review - Rippling Review - Should You Use it? Top Features, Pros and cons, Walktrough

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Rippling and Zendesk)

Rippling

Zendesk

HR
100 100%
HR
0% 0
Customer Support
0 0%
Customer Support
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Rippling and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rippling and Zendesk

Rippling Reviews

Top 8 Best Payroll Software For Accountants In 2022
VISIT RIPPLINGRipplingDiscover the benefits and disadvantages of Rippling. Learn the software price, see the description, and read the most helpful reviews for UK business users.Capterra7. Factorial HR
Source: www.toksta.com
10 Best HR Software For Payroll In 2022
Rippling’s modern payroll solution provides the robust functionality of legacy systems with the ease of newer systems to deliver the best of both worlds. It’s built on centralized employee data, so businesses can automate all of the admin work that’s normally required to run payroll and update employee information.
Source: peoplemanagingpeople.com
22 Best HR Management Software & Tools to Use in 2021
Rippling’s pricing is only available via quotation, and each service can be added (which then adds up to the small per user/month charge). To get a quote, you can contact sales for inquiry. However, pricing for Rippling’s base features starts at $7 per user/month.
Source: allthatsaas.com
20 Identity Management Solutions You Should Know
Rippling fuses HR & IT into a single, scalable digital system. That might sound like a random combination at first, but it’s a major timesaver. Hiring a new employee, for instance, involves innumerable small-but-important HR and IT tasks. The hire must be added to the company directory and payroll. They need a computer and login credentials, as well as appropriate privileges...
Source: builtin.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rippling mentions (0)

We have not tracked any mentions of Rippling yet. Tracking of Rippling recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Rippling and Zendesk, you can also consider the following products

Workday - Workday is an on‑demand financial management and human capital management software solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Okta - Enterprise-grade identity management for all your apps, users & devices

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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