Software Alternatives, Accelerators & Startups

Intercom VS Remotely.fm

Compare Intercom VS Remotely.fm and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Remotely.fm logo Remotely.fm

The platform podcasters use to record remote interviews in studio quality. Nothing to install. Just hit record.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Remotely.fm Landing page
    Landing page //
    2023-06-15

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Remotely.fm

Pricing URL
-
$ Details
paid Free Trial $15.0 / Monthly (5 hours of recording per month)
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Remotely.fm videos

No Remotely.fm videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Remotely.fm)
Customer Support
100 100%
0% 0
Podcast Tools
0 0%
100% 100
CRM
100 100%
0% 0
Podcast Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Remotely.fm

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Remotely.fm Reviews

  1. Reliable and easy

    We've been using Remotely for a year and never had any technical issues. Recording quality is great, and the branding functionality makes us seem more professional.

    The only con is that it doesn't do live streaming yet, if you need that.

Social recommendations and mentions

Based on our record, Remotely.fm should be more popular than Intercom. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Remotely.fm mentions (35)

  • fixing portrait mode phone footage
    I'm using Premiere Pro 22.1.1. The footage was recorded online using remotely.fm. I've found the distortion effect went away when I stopped using a proxy for the portrait footage. Footage is MPEG4 AAC, H.264. The portrait footage is 720x1080, the landscape footage is 1920 x 1080. If I can ask another question, what do I need to do to be able to edit this footage together in the same sequence? i.e. I guess the next... Source: about 1 year ago
  • Riverside vs Zencastr? For a double-ender podcast (experiencing audio drift).
    Hey there, I'd like to suggest Remotely to add to your platform decision. We've built it with audio drift in mind, you're guaranteed to have all tracks at same length. Source: about 1 year ago
  • footage is pixelated when playing but not when paused
    I recorded a video conversation on podcast software (remotely.fm), it looks pixelated on playback but when I pause the frame looks perfectly crisp. One speaker is 30fps, the other is 26.61 fps. The pixelated speaker is the one at 26.61fps. Can I fix this? If so, how? This will end up in a documentary. Thanks. Source: about 1 year ago
  • Anyone else use anchor for podcasts?
    As for what to use, I personally recommend Remotely. It's a pretty straightforward web-based recorder. They've even got some auto-mix software now that you can use for the episode. If you want to go a step beyond just auto-mixing, you should look at using something like Descript or a true DAW (Digital Audio Workstation) like Audition or Pro Tools. Source: over 1 year ago
  • How to record guest calling in for interview?
    Remotely.fm I have found to be pretty good for video plus audio. They also do just audio calls. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Remotely.fm, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.

Drift - A messaging app that helps you grow your business.

Zencastr - High Fidelity Podcasting