Software Alternatives, Accelerators & Startups

Intercom VS QuickBooks Online

Compare Intercom VS QuickBooks Online and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

QuickBooks Online logo QuickBooks Online

QuickBooks Online is a Cloud Accounting for small business that can be used on iPad, mobile phone or computer to do invoicing, billing, run reports, or even pay employees online.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • QuickBooks Online Landing page
    Landing page //
    2023-05-08

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

QuickBooks Online videos

Which QuickBooks Online Should You Buy in 2020?

More videos:

  • Tutorial - How to use QuickBooks Online: a super fast 6-minute review & tutorial
  • Review - My Honest Review of Intuit Quickbooks Online (QBO)

Category Popularity

0-100% (relative to Intercom and QuickBooks Online)
Customer Support
100 100%
0% 0
Accounting
0 0%
100% 100
CRM
100 100%
0% 0
Small Business
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and QuickBooks Online

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

QuickBooks Online Reviews

  1. Very good for self service accounting

    This is a great solution for self-service bookkeeping needs and is very affordable.


Small Business Expense Tracking Apps: Streamlining Financial Management
In conclusion, the realm of expense tracking apps offers diverse solutions for small businesses. Whether opting for established platforms like QuickBooks Online, Expensify, Zoho Expense, or considering newer entrants like Centy, these tools empower businesses to take control of their finances and pave the way for sustainable growth.
Source: medium.com
Top 9 NetSuite Alternative Software for Professional Services
QuickBooks is a project accounting solution that is similar to Xero in its capabilities and target users. In comparison, it offers a more affordable entry point with its basic pricing model, which can make it a better option for agencies with a need for limited support. As with Xero, agencies looking to switch from NetSuite to a more comprehensive agency management software...
Source: productive.io
Top 9 Odoo Alternatives
We We Chose It: Intuit Quickbooks Online is a cost-effective accounting solution for individuals, freelancers, startups, and small-to-medium businesses (SMBs). While limited in features compared to Odoo, it is a great alternative for those looking to downsize into something more basic, while also providing features Odoo may not excel at, including tax management.
20 best accounting software tools
If you’re looking for a free alternative to the more expensive accounting tools such as QuickBooks and FreshBooks, you can try Wave Accounting – you’ll get a cost-effective invoicing and accounting app that allows card processing and handling payroll.
Source: clockify.me
10 Best accounting software for Salesforce businesses
QuickBooks Online can handle digital receipts and limits the need to enter bank transactions. In addition, it can assign deposit accounts, and recognize expense categories and expense withdrawal accounts. Integrated with Salesforce, QuickBooks Online provides many automation features, such as recurring invoices and payment reminders, bill payments, and journal entries....

Social recommendations and mentions

Based on our record, Intercom should be more popular than QuickBooks Online. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

QuickBooks Online mentions (1)

  • Quickbooks over VPN... FML
    Quick books now have online version. It’s quick, backed up and online. Try to get them to purchase it. Will solve all their problems. https://quickbooks.intuit.com/online/. Source: over 1 year ago

What are some alternatives?

When comparing Intercom and QuickBooks Online, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xero - Xero is online accounting for your small business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreshBooks - The ideal accounting software for small business owners.

Drift - A messaging app that helps you grow your business.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.