Software Alternatives & Reviews
Register | Login

Intercom VS Oracle NetSuite

Compare Intercom VS Oracle NetSuite and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Oracle NetSuite logo Oracle NetSuite

NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Oracle NetSuite Landing page
    Landing page //
    2021-10-08

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Oracle NetSuite videos

+ Add

Independent Review of Oracle Netsuite ERP | Small Business Accounting Software or Enterprise Ready?

More videos:

  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison
  • Demo - Oracle NetSuite Product Demo
  • Review - Oracle NetSuite Review: Key Modules, Pros And Cons, And Alternatives
  • Review - Oracle NetSuite ERP Implementation Challenges Revealed [Common Risks and Pitfalls]
  • Review - What is Oracle NetSuite? Introduction to NetSuite ERP for Small and Mid-Size Business

Category Popularity

0-100% (relative to Intercom and Oracle NetSuite)

Intercom

Oracle NetSuite

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
CRM
74 74%
CRM
26% 26
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Intercom and Oracle NetSuite. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Oracle NetSuite

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Oracle NetSuite Reviews

Top 9 Odoo Alternatives
NetSuite’s intelligence user interface provides users with pertinent business data within the system, allowing them to understand their tasks and how they contribute to the business. With over 24,000 customers in more than 200 countries worldwide, Oracle NetSuite has proven itself as a reliable and robust ERP solution.
Source: softwareconnect.com
9 Small Business Inventory Management Software
With NetSuite, you're getting a cloud-based financial management system that integrates seamlessly with inventory, CRM, and eCommerce. As a small business owner, this unification is pivotal for making data-driven decisions, from tracking real-time inventory to evaluating customer interaction.
Source: www.zarmoney.com
12 Best Asset Management Software For IT Teams In 2023
Why I picked NetSuite: I chose NetSuite for its ability to help organizations track depreciating assets and leased equipment like vehicles, buildings, and machinery. In my opinion, the platform is also one of the most practical, time-saving solutions to take on a variety of business functions like HR and finance.
Source: thectoclub.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍NetSuite's Suite eCommerce software offers a wide range of features, and it possesses an order management system that can manage and work with orders from various mediums. NetSuite eCommerce aims to be an all-in-all eCommerce platform that doesn't require the need for integration with other platforms and mediums. It's robust and most suited for more prominent companies and...
Source: www.growmax.io
Best ERP Software 2022: Top Rated ERP Systems Comparison
NetSuite has been acquired and marketed by Oracle Corp. NetSuite comprises five suites, ERP, CRM, E-Commerce, Professional services automation, Human Capital Management, along with NetSuite OneWorld, using which NetSuite can be implemented across currencies and it can also manage many subsidiaries of an organization.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Oracle NetSuite mentions (0)

We have not tracked any mentions of Oracle NetSuite yet. Tracking of Oracle NetSuite recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Oracle NetSuite, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Drift - A messaging app that helps you grow your business.

Odoo - An all-integrated business app suite to unleash your growth potential.

Loading...