Software Alternatives, Accelerators & Startups

Intercom VS ProtonMail

Compare Intercom VS ProtonMail and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ProtonMail logo ProtonMail

Secure email with absolutely no compromises. Get your free encrypted email account today.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • ProtonMail Landing page
    Landing page //
    2023-10-15

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ProtonMail

$ Details
freemium €5.0 / Monthly (user - 5 GB)
Release Date
-
Startup details
Country
Switzerland
City
Geneva
Employees
50 - 99

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

ProtonMail videos

ProtonMail Review - Good or Not?

More videos:

  • Review - ProtonMail Review
  • Review - Top 4 Email Services BETTER than Protonmail!

Category Popularity

0-100% (relative to Intercom and ProtonMail)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
CRM
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

Share your experience with using Intercom and ProtonMail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and ProtonMail

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

ProtonMail Reviews

  1. A great product made by a great team

    Protonmail is the best secure email solution period, other products in the suite such as ProtonVPN and hopefully soon Drive and Calendar will finally make it the perfect Gsuite alternative.

    👍 Pros:    Encryption|Easy to use|Excellent features|Easy integration
    👎 Cons:    None

10 Best Alternatives to Microsoft Outlook to Try in 2023
It's hard to find a more trustworthy email service provider than ProtonMail. It's built for people who want to be sure that no one is accessing their data, and that's where it clearly comes out ahead compared to Outlook, which is owned by Microsoft. But when choosing ProtonMail, you may miss some of the key features and integrations offered by Microsoft and its line of apps.
Source: mysignature.io
11 Top Outlook Alternatives to Try
With ProtonMail, your email is even protected from ProtonMail. Your data is stored using zero-access encryption, so ProtonMail itself doesn’t know your password and can’t decrypt your emails.
Source: kinsta.com
CTemplar Email Shutting Down – Try These Alternatives
As we noted in the ProtonMail review, every email provider must comply with government laws and regulations in the country in which it operates. ProtonMail sells itself as a private email service, but ProtonMail also logs users for various government entities.
The BEST Email Hosting Providers for Small Business in 2021
ProtonMail is an easy-to-use, secure email service with built-in end-to-end encryption and state-of-the-art security features. ProtonMail put an emphasis on internet security and its goal is to build an internet that respects privacy and is secure against cyberattacks. They are a company committed to developing and distributing tools that are essential to the protection of...
ProtonMail Compares Apple to Mafia, Says App Was Forced Into In-App Purchases in 2018
Apple apparently told ProtonMail "out of the blue" that it was required to add an in-app purchase option to stay in the ‌App Store‌. Similar to the situations with HEY and Wordpress earlier this year, ProtonMail had a mention of paid plans in the app, which prompted Apple to ask for the same subscription options to be offered via in-app purchase.

Social recommendations and mentions

Based on our record, ProtonMail seems to be a lot more popular than Intercom. While we know about 414 links to ProtonMail, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

ProtonMail mentions (414)

  • Email username
    You might want to consider getting a domain name of your own and then get email hosting which will allow you to set up your email in the way you want. If you don't want to have to manage and pay for domain name and email hosting, you may try premium email services like Space Email, Proton Mail etc. With then you'll definitely be able to get a username/email address of your choice. Source: 6 months ago
  • How to Force Current Session Logout - Answered
    I closed all Proton Mail tabs and navigated to protonmail.com and a cleared out login area was shown. Without checking the "keep me logged in", I entered my credentials and was prompted for my 2FA info. I entered that and it worked. Source: 8 months ago
  • help
    Can I add my gmail account to my proton mail account so I can send emails and choose betwen my gmail.com email or my protonmail.com email account? Im not talking about the easy switch feature btw. Source: 9 months ago
  • Ask HN: Gmail Alternatives
    I hear ProtonMail[1] is good, especially for your needs. [1]: https://protonmail.com/. - Source: Hacker News / 9 months ago
  • Which do you use? @protonmail.com, @proton.me or @pm.me?
    Protonmail.com for my primary, though really, simplelogin.com when I sign up at a site. Source: 11 months ago
View more

What are some alternatives?

When comparing Intercom and ProtonMail, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tutanota - Get your encrypted mailbox for free.

Drift - A messaging app that helps you grow your business.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.