ProtonMail VS Freshdesk

ProtonMail Reviews

1. Dennis    

   Commercial Director at SpeechKit | over 4 years ago
   A great product made by a great team

   Protonmail is the best secure email solution period, other products in the suite such as ProtonVPN and hopefully soon Drive and Calendar will finally make it the perfect Gsuite alternative.

   🏁 Competitors: Google Workspace, Microsoft Office 365

   👍 Pros:    Encryption|Easy to use|Excellent features|Easy integration

   👎 Cons:    None

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

ProtonMail mentions (414)

• Email username

  You might want to consider getting a domain name of your own and then get email hosting which will allow you to set up your email in the way you want. If you don't want to have to manage and pay for domain name and email hosting, you may try premium email services like Space Email, Proton Mail etc. With then you'll definitely be able to get a username/email address of your choice. Source: 5 months ago

• How to Force Current Session Logout - Answered

  I closed all Proton Mail tabs and navigated to protonmail.com and a cleared out login area was shown. Without checking the "keep me logged in", I entered my credentials and was prompted for my 2FA info. I entered that and it worked. Source: 7 months ago

• help

  Can I add my gmail account to my proton mail account so I can send emails and choose betwen my gmail.com email or my protonmail.com email account? Im not talking about the easy switch feature btw. Source: 8 months ago

• Ask HN: Gmail Alternatives

  I hear ProtonMail[1] is good, especially for your needs. [1]: https://protonmail.com/. - Source: Hacker News / 8 months ago

• Which do you use? @protonmail.com, @proton.me or @pm.me?

  Protonmail.com for my primary, though really, simplelogin.com when I sign up at a site. Source: 10 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago