Software Alternatives & Reviews

Intercom VS Poptin

Compare Intercom VS Poptin and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Poptin logo Poptin

Create engaging and high converting website pop ups and contact forms in minutes. With Poptin, you get access to a feature-packed conversion rate optimization toolkit that converts more website visitors into email subscribers, leads, and customers.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Poptin Landing page
    Landing page //
    2023-06-03

Poptin is a user-friendly conversion optimization tool that helps website owners, eCommerce, and digital agencies convert more visitors into leads, subscribers, sales, and calls with beautiful pop ups and contact forms. It offers a drag and drop builder where you can build popup designs from scratch or use any of the 40+ fully customizable opt-in templates.

You have the freedom to create different kinds of pop ups and sign up forms like overlays, lightboxes, slide-ins, bars, spin the wheel pop ups, mobile pop ups, countdown popups, coupons, video popups, email forms, and more - NO coding required!

With Poptin's time-sensitive and behavior-based triggers and targeting rules, you can reach the right audience at the right time, which makes conversions a lot faster. You can also integrate with your favorite CRM and email marketing automation software like MailChimp, HubSpot, ActiveCampaign, and Zoho that allow you to automatically add website popup and form responses directly into your email or lead database.

As an all-in-one CRO toolkit, you have access to advanced features such as exit-intent technology, A/B testing, email autoresponders, built-in analytics, and more. All of these are effective in reducing cart abandonment, growing email signups, re-engaging with customers, boosting revenue, and improving your overall sales conversion rate.

Poptin is available and can be installed in almost all websites and platforms including major ones such as WordPress, Shopify, and Wix.

Poptin

Website
poptin.com
$ Details
freemium $25.0 / Monthly
Platforms
Wordpress Shopify Joomla Wix Magento Drupal BigCommerce Weebly Squarespace Square Weebly Webflow Webydo Jumpseller Volusion Prestashop Leadpages Pagewiz Site123 Instapage Tumblr Opencart Concrete CMS Blogger Jimdo Edwid Pinnacle Cart CraftCMS Bitrix24 Typo3 BigCartel Umbraco Thinkific Cafe24

Intercom features and specs

No features have been listed yet.

Poptin features and specs

  • Fully responsive pop up and signup form templates: 40+
  • Native CRM and email marketing integrations: 60+
  • Intuitive popup builder: Yes
  • Exit-intent technology: Yes
  • Gamified pop ups: Yes
  • Coupon codes and discount pop ups: Yes
  • Countdown timer: Yes
  • Autoresponders: Yes
  • Behavior-based triggers like exit intent, inactivity, page scroll and time delay: Yes
  • A/B testing: Yes
  • Analytics: Yes
  • Video popups: Yes
  • Lightbox pop ups: Yes
  • Spin the wheel pop ups: Yes
  • Scratch card popup: Yes
  • Pick a gift pop up: Yes
  • MailChimp integration: Yes
  • HubSpot integration: Yes
  • ActiveCampaign integration: Yes
  • Zapier integration: Yes
  • Make (Integromat) integration: Yes
  • Klaviyo integration: Yes
  • Slack integration: Yes
  • Location targeting: Yes
  • JavaScript targeting: Yes
  • Browser and OS targeting: Yes
  • Page targeting: Yes
  • Adblock targeting: Yes
  • Live chat support: Yes
  • Email support: Yes
  • Knowledge base: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Poptin videos

Poptin Email Pop Ups Review

More videos:

  • Tutorial - How to create your first website pop up - Poptin

Category Popularity

0-100% (relative to Intercom and Poptin)
Customer Support
100 100%
0% 0
Popups
0 0%
100% 100
CRM
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Poptin

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Poptin Reviews

We have no reviews of Poptin yet.
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Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Poptin mentions (0)

We have not tracked any mentions of Poptin yet. Tracking of Poptin recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Poptin, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

POPUPSMART - A no-code tool to increase e-commerce sales, build email lists and engage with your visitors in just 5-minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OptinMonster - OptinMonster helps to convert abandoning website visitors into subscribers and customers.

Drift - A messaging app that helps you grow your business.

Sleeknote - Set up lead capture forms on your website in minutes. No coding required. Sync your new email leads with your favorite email service provider. Try for free.