Software Alternatives, Accelerators & Startups

Intercom VS OptinMonster

Compare Intercom VS OptinMonster and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OptinMonster logo OptinMonster

OptinMonster helps to convert abandoning website visitors into subscribers and customers.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • OptinMonster Landing page
    Landing page //
    2023-06-18

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

OptinMonster videos

Best email optin plugin - OptinMonster review

More videos:

  • Review - What Does OptinMonster Do?

Category Popularity

0-100% (relative to Intercom and OptinMonster)
Customer Support
100 100%
0% 0
Popups
0 0%
100% 100
CRM
100 100%
0% 0
Conversion Optimization
0 0%
100% 100

User comments

Share your experience with using Intercom and OptinMonster. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and OptinMonster

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

OptinMonster Reviews

The 24 Best Email Marketing Tools
Sample review: Optinmonster “has various forms you can embed on your site to help with email conversion but one of the most interesting ones is the popup. You can set the popup only to appear on ‘exit intent’. This means that your website visitor can browse all they want and when they are about to exit the website you can have a popup appearing tempting the visitor to leave...
Source: webbiquity.com

Social recommendations and mentions

OptinMonster might be a bit more popular than Intercom. We know about 6 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

OptinMonster mentions (6)

  • How to Promote Podcast on Spotify?
    One of the best ways to promote your podcast is through email marketing. You can do this by sending your subscribers an email whenever you post a new episode. There are many tools out there to help you do this, including OptinMonster. Source: 9 months ago
  • Modals and Lead Gen Forms - How do i create these?
    I think the most popular one is this though: Https://optinmonster.com/. Source: over 1 year ago
  • Yesterday, we launched our Shopify website, and so far, we're pleased with the results!
    Of course, we installed all the necessary plugins like Smart SEO, OptinMonster and ModeMagic, which automates inventory, discount, and sale updates by automatically refreshing badges for discounts, new arrivals, and stock notifications. So far, it has shown to be quite effective in drawing client attention. Source: over 2 years ago
  • After failing several times, I finally did it and got 5k orders for my store.
    OptinMonster to help me improve my site so that I can generate more money from the visitors I already have. Source: over 2 years ago
  • 10 WordPress plugins to make your site GPDR compliant
    OptinMonster is the ultimate popup maker and marketing plugin that helps you get more email subscribers, increase your sales, and grow your business. - Source: dev.to / over 2 years ago
View more

What are some alternatives?

When comparing Intercom and OptinMonster, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sleeknote - Set up lead capture forms on your website in minutes. No coding required. Sync your new email leads with your favorite email service provider. Try for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

POPUPSMART - A no-code tool to increase e-commerce sales, build email lists and engage with your visitors in just 5-minutes.

Drift - A messaging app that helps you grow your business.

GetSiteControl - Website popup builder & email marketing suite for ecommerce