Software Alternatives, Accelerators & Startups

Intercom VS Packetriot

Compare Intercom VS Packetriot and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Packetriot logo Packetriot

Public Endpoints for Apps & Devices
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Packetriot Home Page
    Home Page //
    2024-05-16
  • Packetriot Tunnel Summary Page
    Tunnel Summary Page //
    2024-05-16
  • Packetriot Custom Domain Setup Page
    Custom Domain Setup Page //
    2024-05-16
  • Packetriot Subdomain Reservation Page
    Subdomain Reservation Page //
    2024-05-16

Host web and TCP applications on the Internet from any network or device. Access databases, custom web apps, ssh, media servers and more. Connect to IP video cameras, automation sensors, point of sale systems, a Raspberry Pi, or other devices without a VPN or managing firewalls.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Packetriot

$ Details
freemium $5.0 / Monthly (5 Tunnels, 5 TCP Ports / Tunnels, 1TB of Bandwidth)
Platforms
Windows Linux Mac OSX Cross Platform OpenBSD Docker FreeBSD
Release Date
2019 February

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Packetriot videos

Setup and host Minecraft Server | Packetriot | No port forwarding | Easy tutorial

More videos:

  • Tutorial - Packetriot Port Opening and Usage 2023
  • Tutorial - Access localhost HTTP/TCP Services from Internet using Packetriot [Hindi]
  • Tutorial - How to host a website from your own computer! (no hosting services)
  • Review - Introduction to packetriot
  • Review - Expose Gitea to Internet from a private network using Packetriot

Category Popularity

0-100% (relative to Intercom and Packetriot)
Customer Support
100 100%
0% 0
Localhost Tools
0 0%
100% 100
CRM
100 100%
0% 0
Testing
0 0%
100% 100

User comments

Share your experience with using Intercom and Packetriot. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Packetriot

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Packetriot Reviews

Localtonet | Best Ngrok Alternatives
Packetriot is another ngrok alternative that enables users to securely expose local web services and applications to the internet. It offers features such as custom domains, SSL/TLS encryption, and support for HTTP/2. Packetriot supports various platforms like Windows, macOS, Linux, and ARM-based devices like Raspberry Pi
Source: localtonet.com
7 Ngrok Alternatives & Competitors for App Tunneling, Free & Paid
Opt for Packetriot if you prefer paying per tunnel rather than per user (cheaper for large teams).
Source: onboardbase.com

Social recommendations and mentions

Based on our record, Packetriot should be more popular than Intercom. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Packetriot mentions (10)

  • List of ngrok/Cloudflare Tunnel alternatives and other tunneling software and services. Focus on self-hosting.
    Packetriot - Comprehensive alternative to ngrok. HTTP Inspector, Let's Encrypt integration, doesn't require root and Linux repos for apt, yum and dnf. Enterprise licenses and self-hosted option. - Source: dev.to / about 1 month ago
  • Tunnelmole, an ngrok alternative (open source)
    I built a similar service as well called Packetriot: https://packetriot.com Building these types of tunneling systems are great projects. You learn a lot and can master skills in many different areas. Packetriot has been operating for five years and the first few years was all spent on performance and stability of the core networking services. As the software and network matured, I spent more time on the... - Source: Hacker News / 3 months ago
  • glad to see IRC is still alive and kicking... but downloading files via xdcc pops up the prompt to accept the file, which automatically sends the file, but it is unable to connect to the irc user (connection timed out) (my firewall is off)
    Some forums suggest this as an alternative. Looks like there's a free tier to play with. This may be much simpler than running your own VPS (although learning how to do this gives you a hell of a lot of power in terms of doing other things you might want to do). Source: 6 months ago
  • Open port on KVD21 for Disk Station?
    I use https://packetriot.com/ to set up tunnels to the ports I want to be opened. Pretty cheap and doesn't require a full-fledged VPN. You do however need to have a client program running. Source: over 1 year ago
  • How can I regain access my network behind a non-configurable modem/router combo?
    The only way to do it is to create a tunnel from your network to a 3rd party and access your network from there. One service I came across is located at https://packetriot.com. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and Packetriot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Portmap.io - Expose your local PC to Internet from behind firewall and without real IP address

Drift - A messaging app that helps you grow your business.

sish - An open source serveo/ngrok alternative. HTTP(S)/WS(S)/TCP Tunnels to localhost using only SSH.