Software Alternatives, Accelerators & Startups

Intercom VS muse.ai

Compare Intercom VS muse.ai and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

muse.ai logo muse.ai

Next Gen Video Hosting powered by an Advanced AI.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • muse.ai Landing page
    Landing page //
    2023-09-01

muse.ai is a next-gen video hosting and streaming platform that incorporates the most advanced in-video search.

It offers a clean minimalist interface, private and public sharing, embedding of videos and video collections on your websites. One of its unique features is content-based search that lets you find moments of interest in long videos. Find spoken words in a conference recording, text in lecture slides, or people in archival footage. You can also find objects (e.g. "book"), actions (e.g. "dancing"), and even sounds (e.g. "applause").

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

muse.ai

Website
muse.ai
$ Details
$5.0 / Monthly (paid yearly)
Platforms
Cross Platform Windows Mac OSX Linux iOS Android
Release Date
2020 June
Startup details
Country
Portugal
City
Lisbon
Employees
1 - 9

Intercom features and specs

No features have been listed yet.

muse.ai features and specs

  • Video Sharing: Yes
  • Embeddable Self-service: Yes
  • Search Functionality: Yes
  • Secure & Scalable: Yes
  • Analytics: Yes
  • Airplay: Yes
  • Chromecast: Yes
  • Customizable: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

muse.ai videos

muse.ai - Next Gen Video Hosting

Category Popularity

0-100% (relative to Intercom and muse.ai)
Customer Support
100 100%
0% 0
Video
0 0%
100% 100
CRM
100 100%
0% 0
Social & Communications
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and muse.ai

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

muse.ai Reviews

We have no reviews of muse.ai yet.
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Social recommendations and mentions

Based on our record, Intercom should be more popular than muse.ai. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

muse.ai mentions (1)

  • How do I embed third party videos, other than youtube?
    I know that Reddit has its own video uploading service, but there are videos of interest that I see on places like Archive.org, or something like streamable or muse.ai Right now any third party video I post comes up as just a link, even if I switch tabs. Archive.org has a 'Reddit' button to share, but that also comes up as a link. I tries to post an image to make that clickable, but just the image shows up. Is... Source: over 2 years ago

What are some alternatives?

When comparing Intercom and muse.ai, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Streamlink - Streamlink is a fork of the discontinued livestreamer project.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vimeo - Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.

Drift - A messaging app that helps you grow your business.

Livestreamer - Livestreamer is a command-line utility that pipes video streams from various services into a video...