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Intercom VS LiveChatAlternative.com

Compare Intercom VS LiveChatAlternative.com and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChatAlternative.com logo LiveChatAlternative.com

Live Chat Alternative with voice capabilities. Convert more website visitors with a voice conversation.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • LiveChatAlternative.com Landing page
    Landing page //
    2021-09-04

Live Chat Alternative is a software that helps you convert more website visitors through personal voice conversations.

Live Chat Alternative is like chat software (LiveChat inc, Intercom, Tawk.to…) but targeting industries that mainly use phone lines for communication. In these industries voice conversation is a key element in the customer engagement process (e.g Travel industry, Financial industry, E-Government, and other similar industries).

Live Chat Alternative allows site visitors to initiate a personal voice conversation with the company's representatives. They can initiate calls free of charge from anywhere in the world and from any device they are currently using to browse on(laptop, tablet, mobile phone...) without installing any app. Our software connects site visitors directly to the existing telephone lines of companies and makes it possible for the company to start using Live Chat Alternative without changing their daily workflow routine.

The benefit for companies is that they increase their website conversion rates but keep the same daily workflow.

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

LiveChatAlternative.com

Website
livechatalternative.com
Pricing URL
Official LiveChatAlternative.com Pricing
$ Details
freemium $11.0 / Monthly (Starter Business Plan, 60 Minutes of Inbound Calls)
Platforms
Browser Wix Shopify BigCommerce Wordpress Windows Linux Mac OSX Android iOS REST API WooCommerce Google Chrome Firefox Cross Platform Safari iPhone Magento Internet Explorer Opencart Weebly
Release Date
2020 January
Edit details

Intercom features and specs

No features have been listed yet.

LiveChatAlternative.com features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Free Trial: Yes
  • Clean UI: Easy to navigate and use
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Analytics and Reporting: Customer GEO Location Data, Call recording, Marketing data, Call ring time, Call length and more
  • Headquarters: San Francisco, CA
  • Mobile prioritized UI: Yes
  • GDPR Compliant: All message processing is fully GDPR compliant as we provide a data processing agreement. We only save data when it's necessary.

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

LiveChatAlternative.com videos

+ Add

Live Chat Alternative Demo

Category Popularity

0-100% (relative to Intercom and LiveChatAlternative.com)

Intercom

LiveChatAlternative.com

Customer Support
99 99%
Customer Support
1% 1
CRM
100 100%
CRM
0% 0
Live Chat
98 98%
Live Chat
2% 2
Help Desk
99 99%
Help Desk
1% 1

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and LiveChatAlternative.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

LiveChatAlternative.com Reviews

  1. Working great!

    Guys, I am very pleased with the app. I provide services for hotels and I usually speak on the phone so it fits my routine perfectly! Fast install, fast results. Cheers!

    🏁 Competitors: LiveChat, Intercom, Zendesk
    👍 Pros:    Fast sales|Real-time analytics|Easy to use|Easy to get started and operate|No additional devices needed
    👎 Cons:    Can improve more

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

LiveChatAlternative.com mentions (0)

We have not tracked any mentions of LiveChatAlternative.com yet. Tracking of LiveChatAlternative.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and LiveChatAlternative.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Drift - A messaging app that helps you grow your business.

Comm100 Live Chat - Never let another customer leave your website unhappy. Use Comm100's live chat software to engage with and convert your visitors. Book your free demo today!

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