Software Alternatives, Accelerators & Startups

Intercom VS LicenseSpring

Compare Intercom VS LicenseSpring and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LicenseSpring logo LicenseSpring

Reliable and easy to use License-As-A-Service (LaaS) for for any software application
  • Intercom Landing page
    Landing page //
    2023-07-05
  • LicenseSpring Landing page
    Landing page //
    2021-07-24

Issuing and managing software licenses does not have to be difficult. LicenseSpring allows software vendors to control the state of their application according to their license agreements. It's easy to configure the simplest or the most complex license policies, and then use them as a template when issuing licenses.

Connections from the Software Vendor's client applications to our cloud based service is done through one of our SDKs or through the use of our RESTful APIs.

We also provide an end-user portal as well as a distributor portal to allow self-serve support, as well as aide in providing a mechanism to help vendors distribute their software through resellers.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

LicenseSpring

$ Details
freemium $99.0 / Monthly
Platforms
Windows Web Android Mac OSX Linux Docker iOS REST API Cross Platform iPhone Shopify Java Python .Net Azure C Go C++ Objective-C Swift AWS Salesforce
Release Date
-

Intercom features and specs

No features have been listed yet.

LicenseSpring features and specs

  • Node Locked Licensing: Yes
  • Time Limited Licensing: Yes
  • Floating Licenses: Yes
  • Consumption Licensing: Yes
  • Trial Licensing: Yes
  • Dynamic Entitlements: Yes
  • SSO Integration: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

LicenseSpring videos

LicenseSpring Explained

More videos:

  • Demo - LicenseSpring Overview and Demo
  • Tutorial - How to Node-Lock Licenses with LicenseSpring
  • Tutorial - Offline License Activation with LicenseSpring

Category Popularity

0-100% (relative to Intercom and LicenseSpring)
Customer Support
100 100%
0% 0
License Management
0 0%
100% 100
CRM
100 100%
0% 0
Security & Privacy
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and LicenseSpring.

What's the story behind your product?

LicenseSpring's answer:

We are a spin-off of PDF Pro Software Inc, a company that develops and commercializes PDF Editing software for desktop. Back in 2017, we were looking for a good, no-nonsense license manager on the market, and to our surprise we found two types of solutions: the first category were archaic but expensive incumbents such as Flexera or Thales who were not interested in creating modern user-friendly Licensing solutions. The other category were many startups, whom we did not trust to survive in the long run, and simply did not have the capabilities we needed. We decided to build our own licensing tool, and offer it initially for free to anyone who wanted to give us feedback. Today we boast over 1000 active accounts with vendors of all sizes and industries. Our goal is to be the best licensing API in the world.

What makes your product unique?

LicenseSpring's answer:

I think our ease of use, and our no nonsense approach to our customer support / client onboarding.

Why should a person choose your product over its competitors?

LicenseSpring's answer:

Do not chose Licensespring if you would like to be price gouged by Flexera or Thales, as we are an order of magnitude cheaper since we charge based on usage, not based on licensed revenue.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and LicenseSpring

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

LicenseSpring Reviews

We have no reviews of LicenseSpring yet.
Be the first one to post

Social recommendations and mentions

Intercom might be a bit more popular than LicenseSpring. We know about 6 links to it since March 2021 and only 5 links to LicenseSpring. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

LicenseSpring mentions (5)

  • how to package on-prem solution?
    User licenses (these are either machine based, or named user based, like having a unique user name). You'll need to build some type of license entitlement functionaly on your software, or integrate it with something like LicenseSpring. Source: about 1 year ago
  • Show HN: Easy-to-use licensing library for .NET apps
    If I were concerned about licensing, then I'm really not sure I'd put my faith into a library like thus - not least that if the app just shipped with the dll, then it could be swapped out in the blink of an eye with a stub. There's significantly more involved in managing this sort of thing that a simplistic library such as this can manage. Companies concerned with licensing usually do it because they're protecting... - Source: Hacker News / about 1 year ago
  • Looking for self-hosted alternative to Keygen.sh (for Software Licensing)?
    Hello, you can also try us out (licensespring.com), we're similar to the providers you mentioned. Source: almost 2 years ago
  • Got my Python software finished. How do I secure it?
    I found https://licensespring.com/ which sounds amazing but it seems once you apply it the code is still held locally even if the licence is not O.K., meaning it can still be reverse engineered. Source: almost 2 years ago
  • Got my Python software finished. How do I secure it?
    Take a look, might be suitable: https://licensespring.com/. Source: almost 2 years ago

What are some alternatives?

When comparing Intercom and LicenseSpring, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

10Duke Enterprise - Powerful cloud-based licensing solution designed for fast-growing software businesses looking to scale up software licensing & minimize friction.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Labs64 NetLicensing - Monetize your digital products and services

Drift - A messaging app that helps you grow your business.

Keygen - A dead-simple software licensing API built for developers