Software Alternatives, Accelerators & Startups

LicenseSpring VS Zendesk

Compare LicenseSpring VS Zendesk and see what are their differences

LicenseSpring logo LicenseSpring

Reliable and easy to use License-As-A-Service (LaaS) for for any software application

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • LicenseSpring Landing page
    Landing page //
    2021-07-24

Issuing and managing software licenses does not have to be difficult. LicenseSpring allows software vendors to control the state of their application according to their license agreements. It's easy to configure the simplest or the most complex license policies, and then use them as a template when issuing licenses.

Connections from the Software Vendor's client applications to our cloud based service is done through one of our SDKs or through the use of our RESTful APIs.

We also provide an end-user portal as well as a distributor portal to allow self-serve support, as well as aide in providing a mechanism to help vendors distribute their software through resellers.

  • Zendesk Landing page
    Landing page //
    2024-05-06

LicenseSpring

$ Details
freemium $99.0 / Monthly
Platforms
Windows Web Android Mac OSX Linux Docker iOS REST API Cross Platform iPhone Shopify Java Python .Net Azure C Go C++ Objective-C Swift AWS Salesforce

LicenseSpring features and specs

  • Node Locked Licensing: Yes
  • Time Limited Licensing: Yes
  • Floating Licenses: Yes
  • Consumption Licensing: Yes
  • Trial Licensing: Yes
  • Dynamic Entitlements: Yes
  • SSO Integration: Yes

Zendesk features and specs

No features have been listed yet.

LicenseSpring videos

LicenseSpring Explained

More videos:

  • Demo - LicenseSpring Overview and Demo
  • Tutorial - How to Node-Lock Licenses with LicenseSpring
  • Tutorial - Offline License Activation with LicenseSpring

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LicenseSpring and Zendesk)
License Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing LicenseSpring and Zendesk.

What's the story behind your product?

LicenseSpring's answer

We are a spin-off of PDF Pro Software Inc, a company that develops and commercializes PDF Editing software for desktop. Back in 2017, we were looking for a good, no-nonsense license manager on the market, and to our surprise we found two types of solutions: the first category were archaic but expensive incumbents such as Flexera or Thales who were not interested in creating modern user-friendly Licensing solutions. The other category were many startups, whom we did not trust to survive in the long run, and simply did not have the capabilities we needed. We decided to build our own licensing tool, and offer it initially for free to anyone who wanted to give us feedback. Today we boast over 1000 active accounts with vendors of all sizes and industries. Our goal is to be the best licensing API in the world.

What makes your product unique?

LicenseSpring's answer

I think our ease of use, and our no nonsense approach to our customer support / client onboarding.

Why should a person choose your product over its competitors?

LicenseSpring's answer

Do not chose Licensespring if you would like to be price gouged by Flexera or Thales, as we are an order of magnitude cheaper since we charge based on usage, not based on licensed revenue.

User comments

Share your experience with using LicenseSpring and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LicenseSpring and Zendesk

LicenseSpring Reviews

We have no reviews of LicenseSpring yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than LicenseSpring. We know about 7 links to it since March 2021 and only 5 links to LicenseSpring. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LicenseSpring mentions (5)

  • how to package on-prem solution?
    User licenses (these are either machine based, or named user based, like having a unique user name). You'll need to build some type of license entitlement functionaly on your software, or integrate it with something like LicenseSpring. Source: 12 months ago
  • Show HN: Easy-to-use licensing library for .NET apps
    If I were concerned about licensing, then I'm really not sure I'd put my faith into a library like thus - not least that if the app just shipped with the dll, then it could be swapped out in the blink of an eye with a stub. There's significantly more involved in managing this sort of thing that a simplistic library such as this can manage. Companies concerned with licensing usually do it because they're protecting... - Source: Hacker News / about 1 year ago
  • Looking for self-hosted alternative to Keygen.sh (for Software Licensing)?
    Hello, you can also try us out (licensespring.com), we're similar to the providers you mentioned. Source: almost 2 years ago
  • Got my Python software finished. How do I secure it?
    I found https://licensespring.com/ which sounds amazing but it seems once you apply it the code is still held locally even if the licence is not O.K., meaning it can still be reverse engineered. Source: almost 2 years ago
  • Got my Python software finished. How do I secure it?
    Take a look, might be suitable: https://licensespring.com/. Source: almost 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing LicenseSpring and Zendesk, you can also consider the following products

10Duke Enterprise - Powerful cloud-based licensing solution designed for fast-growing software businesses looking to scale up software licensing & minimize friction.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Labs64 NetLicensing - Monetize your digital products and services

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Keygen - A dead-simple software licensing API built for developers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!