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Joplin VS Zendesk

Compare Joplin VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Joplin logo Joplin

Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Joplin Landing page
    Landing page //
    2023-01-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Joplin videos

+ Add

Joplin, a free, open source, self hosted syncing note taking alternative to Evernote and OneNote..

More videos:

  • Review - Joplin Is An Open Source Alternative To Evernote
  • Review - Joplin Desktop: Take Notes With A Rich Markdown Editor

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Joplin and Zendesk)

Joplin

Zendesk

Note Taking
100 100%
Note Taking
0% 0
Customer Support
0 0%
Customer Support
100% 100
Todos
100 100%
Todos
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Joplin and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Joplin and Zendesk

Joplin Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Joplin is best defined as an open-source note-taking app. The app lets you take notes and access them anywhere as it backs all your notes on the cloud. You can create checklists, notes, and tables within Joplin or attach images and videos. In addition, Joplin supports diagrams and math functions, making it an inclusive note-taking app regardless of subject or topic.
Source: clickup.com
The 6 best note-taking apps in 2024
Not only is Joplin the best open source note-taking app on our list, but it's also the best free Evernote alternative too. For a number of reasons I'll explore below, I don't feel Evernote merits a spot on this list right now; however, because Evernote has been such a staple of the note-taking app space, most other apps compete by trying to be different. OneNote is awesome,...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In order to synchronize Joplin among your devices, you need to set it up with one of several existing cloud services (such as Dropbox or OneDrive). You can also use Joplin Cloud, which is available in Joplin’s paid plans: Basic, which includes 2GB storage space and 10MB per note or attachment, and Pro, which offers 30GB storage space, 200MB per note or attachment, and other...
Source: www.theverge.com
10 Best Open Source Note-Taking Apps for Linux
It also supports alarms (notifications) for to-dos, End-To-End Encryption (E2EE) for security, allows for saving web pages and screenshots as notes using the web clipper extension available in Firefox and Chrome web browsers, and supports synchronization with cloud or file storage services such as services including Joplin Cloud, Dropbox, and OneDrive.
Source: www.tecmint.com
The best encrypted note taking apps
Joplin is open-source, maintains Linux, Android, iOS, macOS, and Windows apps, and also offers built in cloud-sync functionality called “Joplin cloud.” Finally, Joplin scores highly on their use of end-to-end encrypted to keep all user notes private. For more convenience features Joplin offers a web clipper directly integrated into the notes app to allow for cataloging,...
Source: www.skiff.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Joplin seems to be a lot more popular than Zendesk. While we know about 350 links to Joplin, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Joplin mentions (350)

  • My productivity app is a never-ending .txt file
    I've had great success with using Joplin for this, with Syncthing as a sync backend. Works well across OSes; I use it on Linux, macOS, Windows and Android. https://joplinapp.org/. - Source: Hacker News / 3 months ago
  • My productivity app is a never-ending .txt file
    I use https://joplinapp.org because it allows for pasting images and files. Has easy sync and also mobile and desktop apps. Free and open source. - Source: Hacker News / 3 months ago
  • Ask HN: What do you use for note-taking or as knowledge base?
    Joplin, an open source, extendable, Markdown-based hierarchical note-taking app: https://joplinapp.org/ It lets you choose a synchronization backend, offers applications for every major desktop and mobile OS (also has a terminal version). You can create notebooks and subnotebooks to organize your notes. You can also add tags for better search experience. I created notebooks for specific domains (work-related, home... - Source: Hacker News / 5 months ago
  • Alternative for document storage/filing cabinet
    I'm not certain, but I believe that Joplin will serve your needs. Source: 6 months ago
  • Ask HN: What software did you purchase that positively impacted your family life
    Joplin (free, but sponsored) in combination with a Storagebox at Hetzner. Joplin allows us to share notes, shopping lists, to do lists, etc via Webdav between our various devices (mobile phones, laptops, desktops). https://joplinapp.org and https://www.hetzner.com/de/storage/storage-box. - Source: Hacker News / 8 months ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Joplin and Zendesk, you can also consider the following products

Standard Notes - A safe place for your notes, thoughts, and life's work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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