Software Alternatives & Reviews

Intercom VS IFixit

Compare Intercom VS IFixit and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

IFixit logo IFixit

Repair your Mac or iPod yourself.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • IFixit Landing page
    Landing page //
    2023-04-28

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

IFixit videos

$70 IFIXIT Pro Tech Toolkit Review

More videos:

  • Review - Chinese Tools vs iFixit Kit!
  • Review - Adam Savage's Favorite Tools: iFixit Repair Toolkit!

Category Popularity

0-100% (relative to Intercom and IFixit)
Customer Support
100 100%
0% 0
Online Services
0 0%
100% 100
CRM
100 100%
0% 0
Hardware
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and IFixit

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

IFixit Reviews

We have no reviews of IFixit yet.
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Social recommendations and mentions

Based on our record, IFixit seems to be a lot more popular than Intercom. While we know about 233 links to IFixit, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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IFixit mentions (233)

  • Battery
    If you are happy with the performance, just a couple of notes: I BELIEVE that Apple replace the battery and whole keyboard (because it is quicker for the customer); if you do it yourself you will need to unglue the battery (not simple), but as others have said, ifixit.com have guides. Source: 5 months ago
  • Is opening/diy upgrading a mac high risk? (Ram upgrade)
    Check out ifixit.com. It is not as easy as a PC tower upgrade. Source: 10 months ago
  • Whats the best battery replacement for steam deck in aliexpress?
    If you are in North America, I would order it off of ifixit.com. Source: 10 months ago
  • I did it
    Some good tips for you, though: unplug your laptop when it's asleep/shut down. This will help increase the lifespan of your battery. Look up a few tutorials on how to disassemble it. Might be able to find some on ifixit. I recommend a tilting laptop mount to help increase airflow and improve wrist ergonomics. For cleaning, get yourself a couple cans of air, and a detailer brush and gently brush all the areas. This... Source: 10 months ago
  • Instruction Template
    If the thing you're doing/teaching is repair related you can create the guides on ifixit.com (for free) and embed them on your site. You can email me at [community@ifixit.com](mailto:community@ifixit.com) to talk about this more. I'd be happy to walk you through our platform and to see if it would be a good fit. Source: 11 months ago
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What are some alternatives?

When comparing Intercom and IFixit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Macsales.com - Macsales.com is the best-in-class online shop for people looking to upgrade the SSD, External Drives, Flash, RAM, and other components of their Apple devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apple - Available on iOS

Drift - A messaging app that helps you grow your business.

Apple Support - Personalized support guide for Apple products.