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Intercom VS Heroku

Compare Intercom VS Heroku and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Heroku logo Heroku

Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Heroku Landing page
    Landing page //
    2023-10-05

Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Heroku videos

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What is Heroku | Ask a Dev Episode 14

More videos:

Category Popularity

0-100% (relative to Intercom and Heroku)

Intercom

Heroku

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
CRM
100 100%
CRM
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

Share your experience with using Intercom and Heroku. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Heroku

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Heroku Reviews

  1. Useful Cloud Platform

    Great service to build, run and manage applications entirely in the cloud!

    🏁 Competitors: Amazon AWS, Dokku on Digital Ocean, Firebase
    👍 Pros:    Easy user interface|Good customer service|Multi-language cloud application platform
    👎 Cons:    Limitation with some addons|Low network performance
  2. 🏁 Competitors: Docker, Amazon AWS
    👍 Pros:    Powerful development environments|Great value for the money|Great customer support|Paas
2023 Firebase Alternatives: Top 10 Open-Source & Free
Heroku Postgres – Majority of businesses like Heroku because of its SQL database support. Yes, PostgreSQL as a service is an appealing product of this PaaS vendor with quick deployment approaches.
Source: digitalcruch.com
5 Free Heroku Alternatives with Free Plan for Developers
Koyeb is a decent alternative to Heroku that you can consider for hosting or deploying your web apps and APIs. It has all the features of Heroku that you will need for your projects. So far, I have not encountered an importer tool for migrating Heroku deployments but I am sure doing that manually will not be that hard. Just like Heroku it offers you an intuitive web UI as...
Source: www.ilovefreesoftware.com
Choosing the best Next.js hosting platform
However, there are a few disadvantages to Heroku. First of all, despite its build pack, Heroku will run your project as a Node.js application. As a result, you will lose some of Next.js’ most interesting features, such as Incremental Static Regeneration. Analytics are replaced by metrics and measured throughput, response time, and memory usage (only on paid plans).
Source: blog.logrocket.com
Top 10 Netlify Alternatives
Heroku is another alternative to Netlify that doesn’t only host static websites but has the ability to host dynamic websites. This PaaS platform was launched in 2007 and conferred highly scalable features to deploy, host and launch applications.
Source: blog.back4app.com
The Best Cloud Hosting Providers for Elixir Phoenix
There are two different ways to deploy a Phoenix app on Heroku. You can use Heroku buildpacks or the Heroku container stack. For testing, we followed the Deploying on Heroku guide from the Phoenix docs to deploy Phoenix and Postgres using the Heroku container stack and Docker. We created our Phoenix app, updated for releases, added Heroku environment variable config, and...
Source: staknine.com

Social recommendations and mentions

Based on our record, Heroku seems to be a lot more popular than Intercom. While we know about 71 links to Heroku, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Heroku mentions (71)

  • How to keep an HTTP connection alive for 9 hours
    The app is deployed to Heroku and when it came time to switch the mode to email-on-account-creation mode, it was a very simple environment change:. - Source: dev.to / 7 months ago
  • How to Process Scheduled Queue Jobs in Node.js with BullMQ and Redis on Heroku
    Heroku is a cloud platform that makes it easy to deploy and scale web applications. It provides a number of features that make it ideal for deploying background job applications, including:. - Source: dev.to / 9 months ago
  • I made a Bot.. How do I use it?
    Once you've created it you can host it locally (this means leaving the program running on your computer) or host it through a service online. I haven't personally tried this yet, but I believe you can use a site like heroku.com or other similar services. Source: 11 months ago
  • Making AJAX Applications Crawlable? How to build a simple web service on Google App Engine to produce HTML Snapshots?
    I have my app hosted on Heroku, who (to my knowledge) are unable to offer a solution for running a Headless (GUI-less) Browser - such as HTMLUnit - for generating HTML Snapshots for Googlebot to index my AJAX content. Source: 12 months ago
  • Engineers who have a personal website/blog, what are you using to host/generate it?
    Over the years, I’ve gone from Time Warner’s Road Runner, to Tumblr, to GitHub Pages, to Godaddy hosted WordPress. Though, after Godaddy messed up a migration, I switched to self-hosting on Heroku. I wrote my blog engine using Crystal. Reference: ejstembler.com. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Heroku, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

Drift - A messaging app that helps you grow your business.

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

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