Software Alternatives, Accelerators & Startups

Intercom VS GrubHub

Compare Intercom VS GrubHub and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GrubHub logo GrubHub

Hungry? The GrubHub app can help.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • GrubHub Landing page
    Landing page //
    2023-02-08

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

GrubHub videos

GrubHub FIRST Day + 1 Week REVIEW!!

More videos:

  • Review - An Honest Review of Working for Grubhub - How Much Do Grubhub Drivers Get Paid?
  • Review - GrubHub Honest Review

Category Popularity

0-100% (relative to Intercom and GrubHub)
Customer Support
100 100%
0% 0
Food And Beverage
0 0%
100% 100
CRM
100 100%
0% 0
Food Delivery
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and GrubHub

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

GrubHub Reviews

Best Grocery and Food Delivery Apps
Seamless has now been acquired by GrubHub. Previously, it had the greatest market share among U.S. delivery companies. The user experience was great and the cost was reasonable. Users can select delivery restaurants according to restaurant reviews, price, distance, and delivery time. Once the order is placed, the user will receive a text message about delivery status.
Your guide to restaurant delivery apps in Metro Detroit
Grubhub: One of the first food-delivery apps to pop up in Metro Detroit, Grubhub offers a monthly club for frequent customers. For $9.99 a month members can get unlimited free delivery on all orders, plus 10% cash back and other perks. Grubhub delivers food from independent neighborhood restaurants and cafes, casual chains like Leo's Coney Island, and fast food such as Taco...
The Snapchat for Snacks on Campus
Snackpass is a new app that brings hungry college students closer to their favorite nearby restaurants with some discounts. And its arrival is timely: 59 percent of food orders from millennials are for takeout, according to a report by Technomic. This explains the popularity of Grubhub and DoorDash. But unlike these delivery options, which also charge extra fees, Snackpass...
Source: www.ozy.com
8 Popular Meal Delivery Services For Offices
Though they are primarily known for home delivery, Grubhub also offers services for workplaces. With Grubhub, you can pay once a month, get a good analysis for budgeting, and have an account manager that’s keeping up with your office’s needs.
Source: www.eden.io
As food delivery booms, the office lunch run gets an app
Ritual has some resemblances to Santa Clara’s JoyRun and San Francisco’s Tapingo, which focus on college campuses. JoyRun also involves people grabbing to-go food for friends and dorm mates, but it compensates them with money. Tapingo started as an order-ahead app and then added delivery by paid couriers. It was acquired by Grubhub for $150 million in September.

Social recommendations and mentions

Based on our record, GrubHub should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

GrubHub mentions (9)

  • How to search text on page when website forces you to use their search?
    On some websites (ie: grubhub.com), if you press F3 or Ctrl+F, instead of getting the browser's "search on page" feature, one gets the website's search box. How can I force it to use Chrome's built-in "search on page"? Source: 12 months ago
  • Help with DNS issue
    This only happens with some sites (for instance DisneyPlus.com and Reddit.com will connect, but hulu.com and grubhub.com do not work). Source: about 2 years ago
  • Can’t Log In?
    Open a case through grubhub.com or google for their support #. The automated system should route you to driver care or try 949-544-8507. Source: over 2 years ago
  • How to find a dead whale and cry on it and make him come back to life
    u/grubhub promoted ysk: use code free4me to get free delivery on your first order! grubhub. Source: over 2 years ago
  • I got an email that said that if I join GH+, I would get 50% off orders ($15 off max), but it's not working
    The email came from a.grubhub.com and not grubhub.com. Those are two different domains. If you already clicked on it and provided personal information like you card number, you better cancel it and check your account. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and GrubHub, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Uber Eats - From tap to table in minutes

Drift - A messaging app that helps you grow your business.

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.