GrubHub VS Zendesk

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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2023-02-08

Landing page //
2024-05-06

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Category Popularity

0-100% (relative to GrubHub and Zendesk)

Zendesk

Food And Beverage

100 100%

Food And Beverage

0% 0

Customer Support

0 0%

Customer Support

100% 100

Food Delivery

100 100%

Food Delivery

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using GrubHub and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare GrubHub and Zendesk

Seamless has now been acquired by GrubHub. Previously, it had the greatest market share among U.S. delivery companies. The user experience was great and the cost was reasonable. Users can select delivery restaurants according to restaurant reviews, price, distance, and delivery time. Once the order is placed, the user will receive a text message about delivery status.

Source: www.earncheese.com

Your guide to restaurant delivery apps in Metro Detroit

Grubhub: One of the first food-delivery apps to pop up in Metro Detroit, Grubhub offers a monthly club for frequent customers. For $9.99 a month members can get unlimited free delivery on all orders, plus 10% cash back and other perks. Grubhub delivers food from independent neighborhood restaurants and cafes, casual chains like Leo's Coney Island, and fast food such as Taco...

Source: eu.detroitnews.com

The Snapchat for Snacks on Campus

Snackpass is a new app that brings hungry college students closer to their favorite nearby restaurants with some discounts. And its arrival is timely: 59 percent of food orders from millennials are for takeout, according to a report by Technomic. This explains the popularity of Grubhub and DoorDash. But unlike these delivery options, which also charge extra fees, Snackpass...

Source: www.ozy.com

8 Popular Meal Delivery Services For Offices

Though they are primarily known for home delivery, Grubhub also offers services for workplaces. With Grubhub, you can pay once a month, get a good analysis for budgeting, and have an account manager that’s keeping up with your office’s needs.

Source: www.eden.io

As food delivery booms, the office lunch run gets an app

Ritual has some resemblances to Santa Clara’s JoyRun and San Francisco’s Tapingo, which focus on college campuses. JoyRun also involves people grabbing to-go food for friends and dorm mates, but it compensates them with money. Tapingo started as an order-ahead app and then added delivery by paid couriers. It was acquired by Grubhub for $150 million in September.

Source: www.sfchronicle.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Social recommendations and mentions

GrubHub might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrubHub mentions (9)

How to search text on page when website forces you to use their search?
On some websites (ie: grubhub.com), if you press F3 or Ctrl+F, instead of getting the browser's "search on page" feature, one gets the website's search box. How can I force it to use Chrome's built-in "search on page"? Source: about 1 year ago
Help with DNS issue
This only happens with some sites (for instance DisneyPlus.com and Reddit.com will connect, but hulu.com and grubhub.com do not work). Source: about 2 years ago
Can’t Log In?
Open a case through grubhub.com or google for their support #. The automated system should route you to driver care or try 949-544-8507. Source: over 2 years ago
How to find a dead whale and cry on it and make him come back to life
u/grubhub promoted ysk: use code free4me to get free delivery on your first order! grubhub. Source: over 2 years ago
I got an email that said that if I join GH+, I would get 50% off orders ($15 off max), but it's not working
The email came from a.grubhub.com and not grubhub.com. Those are two different domains. If you already clicked on it and provided personal information like you card number, you better cancel it and check your account. Source: over 2 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

What are some alternatives?

When comparing GrubHub and Zendesk, you can also consider the following products

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Uber Eats - From tap to table in minutes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!