Intercom VS Fingertip
Compare Intercom VS Fingertip and see what are their differences
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Fingertip
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Organizations are wasting most of their day communicating and engaging in Teams. Fingertip helps them to lead their work, teams and organizations in a collaborative, accountable and productive way easily, as part of the daily Teams experience.
It makes meetings more efficient, improves decision making, action point follow up, and increases transparency and collaboration. It's the ideal tool for both leaders and teams in small and big organizations.
Fingertip removes the bottlenecks of leading and collaboration. It streamlines your vital work into one single experience reducing the need to switch applications and repetitive tasks.
Uniquely it combines your Teams content and discussion, with the right context and gives you the business direction to get things done together.
Intercom FingertipFingertip's answer:
Fingertip is built for Microsoft Teams using the Power Platform and seamlessly connects to any M365 environment.
Fingertip's answer:
We founded Fingertip in 2011 with a simple goal in mind: Reinvent decision making to help organizations of all sizes make better decisions. 10+ years of experience in digitizing leadership processes of all shapes and sizes: corporate strategy implementation, startup operational leadership practices, social decision making cultural transformation – made us a true pioneer of modern work.
Our first journey was on the Salesforce.com platform, with the idea of bringing decision making and leadership as close to the customer as possible. When work globally went online overnight, helping to solve the leadership challenges of remote work was a natural next step for us. We pivoted our tech stack over to Microsoft Teams which became the winning platform for hybrid work with good collaboration, communication and engagement in the core.
Today Fingertip is the frontrunner of modern hybrid leadership tech. Our platform enables leaders to decide, meet, plan and complete work with speed and transparency. It allows collaboration of unheard proportions anywhere, anytime, providing organizations with the situational awareness they need to create a winning strategy in the fourth industrial revolution.
Fingertip's answer:
Most of our customers are executive leaders in companies who are pioneering digitalization in their respective fields. Fingertip is mostly used in executive leadership teams to improve communication, transparency, situational awareness and collaboration, helping them get things done together.
Fingertip's answer:
Fingertip was invented for organizations to spend less time in communication and leadership activities, not more. Thus it streamlines every working day to focus on the most important things for the organization's success, while staying informed of all the other activity in the company. It creates an environment of asynchronous collaboration with radical transparency to reduce the cognitive load of communicating and staying informed with active measures.
Fingertip's answer:
Fingertip is the first enterprise leadership system that is natively integrated in the M365 system, which is used by hundreds of millions of people globally. Our approach is centered around social decision making, where decisions are the core driver of change and value in companies. Thus leadership with Fingertip revolves around everyone participating in decision making both as an accountable and as a contributor.
Fingertip wants to break the cycle of spreadsheet- and presentation-based leadership, and make leadership a social and transparent process. With Fingertip, everyone is a leader. Fingertip can radically reduce the tools required for everyday knowledge work leadership, while keeping everyone up to pace of the organization's goals and trajectories.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Front - The platform for exceptional customer service at scale.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
GroupMap - GroupMap is a software program that allows you to harness group creativity and the power of collaboration through group brainstorming.
Drift - A messaging app that helps you grow your business.
Jell - Helping distributed teams thrive through async daily standups - all in minutes a day.