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Immediately VS tawk.to

Compare Immediately VS tawk.to and see what are their differences

Immediately

Mobile sales email and CRM management for Gmail & Salesforce

Rating
0 reviews
Alternatives Is it good?
tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rating
0 reviews
Alternatives Is it good?
Sugarbug
Connect your tools into a living knowledge graph. Sugarbug captures every signal to deliver compounding insights and unified context. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
0 vs 47
CRM popularity
100% vs 0%
alternatives listed
109 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Immediately
tawk.to
Website immediatelyapp.com tawk.to
Company — Startup from the United States
Listed in
CRM Sales Email Productivity Project Management +1
Customer Support Customer Service Help Desk Live Chat +1

Features and specs

What each product offers, as listed by its team.

Immediately 4 features
tawk.to 6 features
  • Real-time Email Sync
    Immediately offers real-time email synchronization, ensuring that sales professionals can access and manage their emails seamlessly and promptly.
  • Integration with CRM
    The app integrates smoothly with CRM systems like Salesforce, allowing users to update and manage client interactions from their mobile devices efficiently.
  • Mobile Accessibility
    Designed for mobile use, Immediately allows sales teams to work on the go, increasing their productivity by managing client communications from anywhere.
  • Task Management
    Provides features for managing tasks and follow-ups, helping sales professionals keep track of their responsibilities and improve their organizational skills.

Possible disadvantages

  • Platform Limitations
    The app may not be available or optimized for all types of mobile operating systems, limiting its accessibility for some users.
  • Cost Considerations
    Depending on the pricing model, the app could be expensive for small businesses or individual users who are not able to justify the cost against the provided features.
  • Learning Curve
    Users may experience a learning curve when initially using Immediately, which could temporarily impact productivity during the onboarding process.
  • Feature Overlap
    For users already using comprehensive CRM platforms, some features of Immediately might overlap, making the app redundant.
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis

An editorial look at what each product does well and who it suits.

Immediately
tawk.to

No analysis of Immediately yet.

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Videos

Walkthroughs and reviews on video.

Immediately 1 video + Add
tawk.to 3 videos + Add

Perfume Genius - Set My Heart on Fire Immediately ALBUM REVIEW

Tawk.to review — unbelievably rich live chat software for free

More videos

  • - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • - Complete Tawk.to Live Chat Product Review Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Immediately
tawk.to
100% 100%
CRM
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Sales
0% 0%
0% 0%
Live Chat
100% 100%

User comments

Share your experience with using Immediately and tawk.to. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Immediately no reviews yet
tawk.to no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Immediately 0 mentions
tawk.to 47 mentions

Tracking Immediately since Mar 2021.

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

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