Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, ImageOptim should be more popular than Freshdesk. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Compress Images: Reduce file size while maintaining quality using image compression tools like TinyPNG or ImageOptim. Also, you can use Figma plugin: ExportX. - Source: dev.to / 22 days ago
Compressing images: This technique reduces image size without compromising quality. You can achieve this using various image compression tools like TinyPNG or ImageOptim. These tools are specifically designed to manage multiple image formats and compression methods. They help reduce image files, resulting in less data transfer from the server to the user's device. It is advisable to compress images before... - Source: dev.to / 3 months ago
ImageOptim: ImageOptim is a free and open-source tool that can be used to compress JPEG, PNG, and GIF images. - Source: dev.to / 3 months ago
Currently installed apps: Alfred for searching applications/files and launching websites quickly I Stat menus to monitor my hardware Geo Gebra Classic 6 for school Rectangle for better window management Obsidian for note taking Resolve for video editing and all utilities that come with it Bitwarden as my go-to password manager Microsoft Word, Excel PowerPoint and Teams for school Dropover for moving or... Source: 7 months ago
ImageOptim - file resizing and optimising images, even on the command line (free). - Source: dev.to / 9 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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