Software Alternatives, Accelerators & Startups

Ideanote VS Zendesk

Compare Ideanote VS Zendesk and see what are their differences

Ideanote logo Ideanote

Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth.
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Ideanote Landing page
    Landing page //
    2022-01-05

Ideanote is the #1 rated Idea Management solution for companies of all sizes. Its simplicity, fast onboarding and smart automation features mean you can accelerate your innovation without compromises. More than 100+ idea management features let you build your innovation funnel just the way you like.

Collect and manage ideas, engage customers and employees in your innovation, automate workflows and report on your innovation impact. Ideanote supports your business with easy idea and innovation management, open innovation challenges, continuous innovation and by lifting your employee engagement.

  • Increase revenue.
  • Reduce overall costs.
  • Improve processes with agile innovation.
  • Achieve strategic goals.
  • Engage people.
  • Outcompete your competitors.
  • Stay resilient.

Collect and track ideas in one place.‍

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

Move ideas forward in your own idea funnel.

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

Efficient, engaging and built for ideas.

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Ideanote

$ Details
freemium $49.0 / Monthly (Business Plan, 15 Users)
Platforms
Web Browser Android Windows iOS Google Chrome Mac OSX Firefox Cross Platform REST API Chrome OS Microsoft Teams Safari Cloud Slack

Ideanote features and specs

  • Idea Management: Yes
  • Idea Tracking: Yes
  • User And Group Management: Yes
  • User Permission Management: Yes
  • User-Friendly Interface: Yes
  • Automation: Yes
  • Analytics and Reporting: Yes
  • Forms: Yes
  • Phases: Yes
  • Custom Domain: Yes
  • Branded Look and Feel: Yes
  • Integrations: 100+
  • API: Yes
  • Microsoft Teams Integration: Yes
  • Single Sign On: Yes
  • AI Powered : Yes
  • Tagging: Yes
  • Custom Views: Yes
  • Assignment management: Yes
  • Anonymity: Yes
  • Zapier integration: Yes
  • Leaderboard: Yes
  • Gamification: Yes
  • Import Data: Yes
  • Multiple Languages: FR, DE, CZ, RU, HU, IT, ES, FI, NL, KR, JP, CN, TH, VN, DA, SE, NO, HR
  • Hidden fields: Yes
  • Notifications: Yes
  • Activity Dashboard: Yes
  • Idea Evaluation: Yes
  • Search and Filtering: Yes

Zendesk features and specs

No features have been listed yet.

Ideanote videos

Teaser

More videos:

  • Demo - Explainer
  • Review - Collect, develop, and prioritize the right ideas with the right people all on Ideanote
  • Review - Ideanote Review: It just WORKS

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Ideanote and Zendesk)
Brainstorming And Ideation
Customer Support
0 0%
100% 100
Idea Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Ideanote and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ideanote and Zendesk

Ideanote Reviews

  1. Ideanote is so helpful!

    I've been using Ideanote for less than 6 months but it really helpful with my job! I work as Project Manager, Designer for Game Development company and everyday I work with our community members, Ideanote helps me to gather ideas and innovation from community, brainstorming with them and see what they need because the members can write their ideas too!

    👍 Pros:    Ideal for data gathering
    👎 Cons:    Ui can be improved

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
With a long-awaited integrations marketplace that connects many other apps. Ideanote is at last opening up the world. Automate the tedious tasks in a matter of seconds to boost creativity and hasten the adoption of the best solutions. From the start, keep tabs on the development of your innovation-driven growth. With a built-in advanced analytics dashboard, you can simply...
Source: dhandhokaro.com
18 Best Idea Management Software to Facilitate Innovation 2023
Ideanote is a web-based tool that helps people prioritize and act with multiple product “areas” to dive deeper into every aspect of the idea management process. Less of a brainstorming tool and more of a digital suggestion box, Ideanote aims to collect potential new ideas from teammates, customers, and stakeholders from across the web, prioritize them, and add them to your...
Source: clickup.com
Best Evernote Alternatives in 2021 for Serious Note Takers
Marketed as the world’s #1 all-in-one innovation platform, Ideanote gives you one central hub to capture and manage your ideas, notes, and to-dos. This app makes it easy to collaborate with your team (or anyone else!) while developing, managing, and tracking ideas. Ideanote offers a customizable and intuitive workflow that makes note-taking easy and helpful.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Ideanote. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ideanote mentions (1)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Ideanote and Zendesk, you can also consider the following products

The Guide - The Guide is a two-pane outliner - a program that allows you to arrange text notes in a tree-like...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Monkkee - Keep a private journal securely on the Internet – to provide a convenient user experience your...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Brightidea - With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!