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Hiver VS Timerfly

Compare Hiver VS Timerfly and see what are their differences

Hiver

The modern AI customer service platform

Rating
0 reviews
Alternatives Is it good?
Timerfly

Timerfly records attendance, late marks, apps and websites from your team's computers, so you know who's working without chasing anyone. 14-day free trial.

Rating
0 reviews
Pricing
Paid Free trial $2.49 / Monthly (Starter, per user, billed yearly)
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored

Which is more popular?

Based on our record, Hiver seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Email Management popularity
100% vs 0%
alternatives listed
240+ vs 17

Base details

Website, pricing, platforms and company facts side by side.

Hiver
Timerfly
Website hiverhq.com timerfly.com
Pricing
Official pricing
Paid Free trial $2.49 / Monthly (Starter, per user, billed yearly) Official pricing
Platforms —
Windows Mac Web
Listed in
Email Automation Customer Support Email Management Email Productivity Productivity Office & Productivity +3
Workforce Management Employee Management Team Management Employee Monitoring Time & Attendance Time Tracking Productivity +4

About Hiver and Timerfly

In their own words, as submitted to SaaSHub.

Hiver
Timerfly

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

Read more about Hiver

Timerfly shows you who's working, and on what, without chasing anyone. Install the small Timerfly app on your team's Windows or Mac computers. From then on, Timerfly records arrival and leaving time, hours at work, and which apps and websites were used, and sorts that time into productive,...

Read more about Timerfly

Features and specs

What each product offers, as listed by its team.

Hiver 5 features
Timerfly 12 features
  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.
  • Automatic time tracking
    Desktop app for Windows and Mac records arrival, leaving and hours at work
  • Live team dashboard
    See who's working, idle, on a break or absent, on one page
  • Attendance tracking
    Late, left early and absent marked against each person's schedule, with grace minutes
  • Shift scheduling
    Weekly shifts, including night shifts that run past midnight
  • Leave and holidays
    Leave calendar with manager approval, company holidays and offline time
  • App and website tracking
    Productive, neutral and unproductive time, using rules you control
  • Optional screenshots
    Optional, can be blurred per company, department or person. No keystroke logging or screen recording
  • Alerts
    Email, Slack or Telegram when someone is late, idle too long or over the unproductive limit
  • Reports and Excel export
    Daily and weekly report emails, Excel export, monthly payroll attendance Excel
  • Projects and task timers
    Projects, tasks and timers, with read-only report links for clients
  • API and webhooks
    Public API and signed webhooks; works with Zapier, Make and n8n (Business)
  • Two-step sign-in
    Two-step sign-in (2FA); sign-in only from office IP addresses on Business

Analysis

An editorial look at what each product does well and who it suits.

Hiver
Timerfly

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

No analysis of Timerfly yet.

Videos

Walkthroughs and reviews on video.

Hiver 6 videos + Add
Timerfly 0 videos + Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos

  • - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • - Hiver Review: The Best Email Management Tool for Small Businesses?
  • - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

No Timerfly videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hiver
Timerfly
100% 100%
Email Management
0% 0%
0% 0%
Employee Management
100% 100%
100% 100%
Email Productivity
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing Hiver and Timerfly.

What makes your product unique?

Timerfly's answer:

Timerfly puts automatic attendance and productivity tracking in one small desktop app, priced for India (from ₹159 per person a month, billed yearly).

  • Late, left early and absent are marked automatically against each person's own schedule, including night shifts that run past midnight
  • Apps and websites are sorted into productive, neutral and unproductive using rules you control
  • Respectful by design: everyone sees their own day, screenshots are optional and can be blurred, and there's private time for personal use. No keystroke logging or screen recording
  • Alerts by email, Slack or Telegram within a minute

Why should a person choose your product over its competitors?

Timerfly's answer:

  • Attendance and productivity in one tool: attendance needs no register, and late marks, hours and app usage come from the same app
  • Leave, holidays and offline work (meetings, field visits) on one calendar with manager approval
  • Daily and weekly report emails, Excel export and a monthly payroll attendance Excel (Pro)
  • Public API and signed webhooks for Zapier, Make and n8n (Business)
  • Low per-user pricing, and a 14-day free trial with every feature, no card needed

How would you describe the primary audience of your product?

Timerfly's answer:

Small and mid-size companies of 5–200 people whose team works on Windows or Mac computers: IT services, BPO and support centres, CA and accounting firms, agencies and back-office teams. Owners and managers use it to see attendance and work without chasing anyone; each employee sees their own day.

User comments

Share your experience with using Hiver and Timerfly. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hiver no reviews yet
Timerfly no reviews yet
  • 9 Best Tidio Alternatives Compared
    www.tidio.com · Nov 2024

    Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage...

We have no reviews of Timerfly yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hiver 5 mentions
Timerfly 0 mentions
  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty... Source: over 3 years ago

View more

Tracking Timerfly since Oct 2026.

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When comparing Hiver and Timerfly, you can also consider the following products.

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