Heap Reviews

Document360 Reviews

1. Pradeepa Somasundaram

   · Product manager at Kovai.co · over 5 years ago
   Really useful for Knowledge capturing and sharing

   We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

   🏁 Competitors: ProProfs Knowledge Base

   👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
2. Sunil

   · Head Of Media at Nestle · about 6 years ago
   Document360 helped us to streamline protocols and internal collaboration

   I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Heap mentions (11)

• free-for.dev

  Heap.io — Automatically captures every user action in iOS or web apps. Free for up to 5,000 visits/month. - Source: dev.to / over 3 years ago

• Question about testID in prod vs dev builds

  Check out Heap for React Native - https://heap.io. Source: almost 4 years ago

• All 2200+ companies in my db have a dedicated page now.

  How heavily does the site depend on heap.io for its core functionality? Like, say Heap went under completely out of the blue (god forbid) and you had to switch to Google analytics, how much tech debt are you in? Source: almost 4 years ago

• Thousands of Popular Websites See What You Type–Before You Hit Submit

  Aren't services like Heap effectively worse versions of this? On their landing page they outright list this as their value prop: > Heap collects all the data on your customers - automatically. What they click. Where they go. What they do, even when you’re not looking. All without the need for engineers. [1]: https://heap.io/. - Source: Hacker News / about 4 years ago

• We (Still) Believe in Private Offices (2015)

  Author here, surprising to see this blog post of mine trending, but it has held up pretty well! Happy to answer any questions about my time at Stack Overflow. I've since moved on to Heap (https://heap.io/) and we are hiring. We're virtual first so we don't have private offices, but we have the same values about treating developers well and giving them the space they need to do deep work. We're hiring for basically... - Source: Hacker News / almost 5 years ago

Document360 mentions (21)

• Why No-Code Documentation Platforms Are the Future of Product Development

  Document360 is well-suited for enterprises or larger organizations that need deeper structure, heavy categorization, and strong governance over documentation. - Source: dev.to / 8 months ago

• Top 12 Documentation Tools for Product Teams (2025 Edition)

  Document360 is built for companies that need a robust knowledge base both internal and customer-facing. It offers a clean UI, great organization tools, and strong analytics. - Source: dev.to / 8 months ago

• Stoplight Alternatives Developers Actually Work with

  Document360 blends API docs with a structured knowledge base, search analytics, and multilingual support. - Source: dev.to / 10 months ago

• Swagger Alternative: Tired of UI Limitations? Top 10 API Clients!

  Document360 is a cloud-based knowledge base solution that excels at creating comprehensive API documentation. - Source: dev.to / about 1 year ago

• Product Documentation Tools and Techniques

  If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 3 years ago