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Grade.us VS KeptSolid

Compare Grade.us VS KeptSolid and see what are their differences

Grade.us

Review marketing and monitoring platform, white-labeled for agencies and SEOs

Rating
0 reviews
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Alternatives Is it good?
KeptSolid

KeptSolid texts back the calls your HVAC, plumbing or electrical shop misses, collects the job by text, and sends it to you. From $149/mo per shop.

Rating
0 reviews
Pricing
Paid $149 / Monthly (Per shop. $249 board plan is a sandbox pilot.)
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Alternatives Is it good?
SolvPro
Run the Job. Protect the Profit. Field service software that helps you make sure the work makes money. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Reputation Management popularity
100% vs 0%
alternatives listed
240+ vs 5

Base details

Website, pricing, platforms and company facts side by side.

Grade.us
KeptSolid
Website grade.us keptsolid.com
Pricing
Official pricing
Paid $149 / Monthly (Per shop. $249 board plan is a sandbox pilot.) Official pricing
Platforms —
Web
Company — Startup from the United States
Listed in
Online Reviews Reputation Management Customer Feedback Customer Interaction +1
Business Text Messaging HVAC Software Field Service Management Text Messaging Service Dispatch +2

About Grade.us and KeptSolid

In their own words, as submitted to SaaSHub.

Grade.us
KeptSolid

Grade.us is a review marketing platform with a growing suite of tools to: (1) convert happy customers into reviewers ("review-gen"); (2) recover disgruntled customers and pre-empt negative reviews; (3) monitor customer reviews across scores of third-party review sites in real-time; and...

Read more about Grade.us

KeptSolid texts back missed calls for 2 to 15 truck HVAC, plumbing, and electrical shops across the United States. Fixed text questions collect the problem, address, preferred window, and name. You get the job details by text and confirm the visit yourself. Board write-back is a labeled sandbox...

Read more about KeptSolid

Features and specs

What each product offers, as listed by its team.

Grade.us 8 features
KeptSolid 9 features
  • Ease of Use
    The Grade.us platform is user-friendly, making it easy for businesses to set up and manage their review generation campaigns without requiring technical expertise.
  • Customization
    Offers extensive customization options for review requests, allowing businesses to tailor their messaging and workflows to suit their specific needs and branding.
  • Automation
    Supports automation of review requests and follow-ups, which can save businesses time and increase the likelihood of collecting more reviews.
  • Multi-Channel Support
    Enables review generation across multiple platforms like Google, Yelp, and Facebook, providing businesses with a comprehensive review presence.
  • Reporting and Analytics
    Provides detailed reporting and analytics features, allowing businesses to monitor their review performance, identify trends, and make data-driven decisions.
  • White-Labeling
    Allows agencies to white-label the platform, facilitating brand consistency and enhancing client relationships by providing a seamless extension of their services.
  • Responding to Reviews
    Facilitates quick responses to reviews directly from the platform, helping businesses engage with their customers more effectively.
  • Integration Capabilities
    Offers various integration options with other software and tools, allowing businesses to incorporate their review management into their existing workflows.

Possible disadvantages

  • Cost
    The pricing for Grade.us can be relatively high for small businesses and startups, potentially making it less accessible for those with limited budgets.
  • Learning Curve
    While the platform is generally user-friendly, some users may find the breadth of features and customization options overwhelming initially.
  • Limited Free Trial
    The platform does not offer an extensive free trial period, which might limit businesses' ability to fully explore its capabilities before committing.
  • Customer Support
    Some users have reported that customer support response times can be slow, which may be frustrating for businesses that need timely assistance.
  • Feature Overlap
    Some of the features offered may overlap with other tools that businesses are already using, which could lead to redundancy and underutilization of features.
  • Scalability
    The platform is highly feature-rich, but as businesses scale, they may find that they need more advanced functionalities that Grade.us does not provide.
  • Mobile App Limitations
    The mobile application version of Grade.us is not as robust as the desktop version, limiting functionality for businesses that rely heavily on mobile management.
  • Missed-call text-back
    Texts the caller within seconds
  • After-hours coverage
    Covers after hours and calls missed mid-job
  • Job details by text
    Problem, address, preferred window, and name
  • On-call escalation
    Emergency words ring the on-call list in order
  • Job card
    Each job text includes a link to its card
  • Approved wording
    You approve the text before anything goes out
  • STOP and quiet hours
    STOP is honored; routine follow-ups wait out quiet hours
  • Web office
    Inbox, job cards, on-call list, and settings
  • Board write-back
    Labeled sandbox pilot, with approval before each job is added

Analysis

An editorial look at what each product does well and who it suits.

Grade.us
KeptSolid

Overall verdict

  • Overall, Grade.us is considered a good solution for businesses seeking to efficiently manage their online reviews and improve their customer engagement strategies. Its comprehensive feature set and ease of use make it a strong choice in the reputation management sector.

Why this product is good

  • Grade.us is a widely used platform for managing online reviews, known for its robust features that allow businesses to generate, monitor, and respond to customer reviews across various platforms. It offers tools for automating review requests, tracking performance, and integrating with other software, making it a valuable tool for businesses looking to enhance their online reputation.

Recommended for

  • Small to large businesses looking to enhance their online reputation
  • Marketing agencies seeking to offer review management services
  • Businesses aiming to automate and streamline their review response process
  • Companies that want to integrate review management with other customer relationship management tools

No analysis of KeptSolid yet.

Videos

Walkthroughs and reviews on video.

Grade.us 3 videos + Add
KeptSolid 0 videos + Add

Quick Demo of Grade.us Review Marketing Platform

More videos

  • - Grade.us Review Management Software
  • - Grade.us Webinar Walkthrough: The New Re-Designed Review Funnel Landing Page

No KeptSolid videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Grade.us
KeptSolid
100% 100%
Reputation Management
0% 0%
0% 0%
Text Messaging
100% 100%
100% 100%
Online Reviews
0% 0%
0% 0%
Business Text Messaging
100% 100%

Questions & Answers

As answered by people managing Grade.us and KeptSolid.

What makes your product unique?

KeptSolid's answer:

KeptSolid texts back the calls an HVAC, plumbing, or electrical shop misses and collects the job by text: the problem, address, preferred window, and name. You keep your business number. You approve the wording before anything goes out. STOP is honored on every text, and routine follow-ups wait out your quiet hours. Board write-back is a labeled sandbox pilot, not a live board integration.

Why should a person choose your product over its competitors?

KeptSolid's answer:

It is built for 2 to 15 truck HVAC, plumbing, and electrical shops. You keep your number, approve the text before it goes out, and confirm the visit yourself. Plans start at $149 a month per shop, month to month, with outbound texts included. There is no free trial and no free plan. Board write-back is a labeled sandbox pilot.

How would you describe the primary audience of your product?

KeptSolid's answer:

Owners and dispatchers at 2 to 15 truck HVAC, plumbing, and electrical shops in the United States who miss calls while techs are on jobs or after hours.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Grade.us no reviews yet
KeptSolid no reviews yet

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