Git VS Freshdesk

Git Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Git mentions (216)

• Building the DevOps Pipeline

  To realize continuous integration in practice, we rely on version control systems(VCS) such as Git, code repositories such as GitHub, and build automation tools such as GitHub Actions. - Source: dev.to / 3 days ago

• How to set up a new project using Yarn

  The command above will create several configuration files and initialize a git repository in our project folder, here’s what some of them are for:. - Source: dev.to / 7 days ago

• Concluding OSD700

  In that course, we learned about the basics of open source, like how to make good PRs and contribute to random open-source projects, and how to use Git effectively in the process. We participated in events like Hacktoberfest that helped us embrace the spirit of open source. - Source: dev.to / 25 days ago

• The power of the CLI with Golang and Cobra CLI

  Today we are going to see all the power that a CLI (Command line interface) can bring to development, a CLI can help us perform tasks more effectively and lightly through commands via terminal, without needing an interface. For example, git and Docker, we practically use their CLI all the time, when we execute a git commit -m "commit message" or docker ps -a we are using a CLI. I'm going to leave an article that... - Source: dev.to / about 1 month ago

• Simplest Guide to DIY Your Own LLM Toy in 2024

  Git (required): Version control is essential for managing your project's codebase. I use it for managing the Folo server codebase. - Source: dev.to / about 1 month ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago