Software Alternatives & Reviews

Ginger VS Freshdesk

Compare Ginger VS Freshdesk and see what are their differences

Ginger logo Ginger

Powerful and effortless desktop & mobile solutions for improving your writing and productivity. Ginger Software is your personalized editor - everywhere you go.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Ginger Landing page
    Landing page //
    2022-09-20
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Ginger videos

BROCKHAMPTON - GINGER ALBUM REVIEW

More videos:

  • Review - BROCKHAMPTON - GINGER First REACTION/REVIEW
  • Review - BROCKHAMPTON - GINGER (Track by Track Review)

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Ginger and Freshdesk)
Grammar Checker
100 100%
0% 0
Customer Support
0 0%
100% 100
Spell Checker
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ginger and Freshdesk

Ginger Reviews

  1. As a writer, I'm always on the lookout for tools that can help me improve my craft. That's why I decided to give Ginger a try. Ginger is a grammar and writing tool that promises to make your writing better, and I have to say, it does not disappoint.

    My experience with Ginger has been nothing short of amazing. The tool is easy to use and integrates seamlessly with my writing process. All I have to do is install the browser extension or desktop app, and I'm ready to go. Ginger then analyzes my writing in real-time, highlighting any errors or suggestions for improvement. It even offers synonyms for words to make my writing more dynamic.

    👍 Pros:    High quality|Saves time|Confidence
    👎 Cons:    Free plan with limited options|Little slow

Best AI Proofreader for Non-Native English Speakers: Grammarly, QuillBot, Engram, ProWritingAid, Ginger, Trinka [Updated 2023]
The grammar checker purely checks for grammar, spelling, and punctuation mistakes, and won't correct advanced phrasing or sentence structure issues. You'd have to use it in conjunction with the Rephrase feature. On its own, the accuracy is quite low. The user interface may be confusing at first: after pressing Correct, Ginger automatically applies edits to your text and...
Source: blog.engram.us
AI Proofreaders: What They Are & What The Top Tools Are
Ginger is a very useful AI proofreading tool. We love how it is available as a Google Chrome extension. That means you can access this tool with a single click. As a proofreader, it is not too shabby, either. It is able to detect errors in spelling, grammar, and style. The Rephrase feature is very helpful too! With one click, Ginger Software suggests different ways to write...
15 Grammarly Alternatives to Fix Your Writing Mistakes in 2021 ( Spelling, Punctuation, and More)
As one of the leading running writing assistants on the internet, Ginger holds a special reputation. The tool is designed with smart algorithms built by great coders and linguists. Thus, its text corrections are more accurate if compared to its contemporary tools. Also, the sentence is carefully read before the software suggests possible rectifications.
11 Grammarly Alternatives That a Smart Writer Needs to Know (Updated May 2020)
Ginger is a simple-to-use grammar editor and spellchecker. It comes in two plans, Free and Premium, both with different capabilities. To get most of its advanced features, you’ll need to opt for the Premium plan.
Source: shanebarker.com
5 Best Grammarly Alternatives
What is perhaps my favorite tool in Ginger is the Sentence Rephraser. If a sentence doesn’t read right to you, or you need to improve its wording, this tool can do that for you. It takes the general idea in your sentence and provides suggestion on better ways to phrase it. This will save you the time you might want to spend going through a dictionary or thesaurus, looking...
Source: medium.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ginger mentions (0)

We have not tracked any mentions of Ginger yet. Tracking of Ginger recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Ginger and Freshdesk, you can also consider the following products

Grammarly - Clear, effective, mistake-free writing everywhere you type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LanguageTool - Free proofreading tool for OpenOffice, LibreOffice, Firefox, and Chrome.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ProWritingAid - For the smarter writer. A grammar checker, style editor, and writing mentor in one package.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.