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Genesys PureConnect VS Alcatel-Lucent Call Center Office

Compare Genesys PureConnect VS Alcatel-Lucent Call Center Office and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25

Category Popularity

0-100% (relative to Genesys PureConnect and Alcatel-Lucent Call Center Office)

Genesys PureConnect

Alcatel-Lucent Call Center Office

Communication
95 95%
Communication
5% 5
Customer Support
97 97%
Customer Support
3% 3
Call Center Software
84 84%
Call Center Software
16% 16
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Alcatel-Lucent Call Center Office, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

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