Software Alternatives, Accelerators & Startups

gatling.io VS Intercom

Compare gatling.io VS Intercom and see what are their differences

gatling.io logo gatling.io

Gatling is an open-source load testing framework based on Scala, Akka and Netty

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • gatling.io Landing page
    Landing page //
    2023-07-27
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

gatling.io videos

Gatling Introduction

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to gatling.io and Intercom)
Website Testing
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare gatling.io and Intercom

gatling.io Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, gatling.io should be more popular than Intercom. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

gatling.io mentions (19)

  • What is Load Testing? Complete Tutorial With Best Practices
    Gatling: An open-source load and performance testing tool primarily designed for web applications, Gatling utilizes a simple domain-specific language (DSL) for creating and maintaining test scripts. It supports HTTP/2 and allows recording and generation of scenarios directly from a browser. The tool also provides detailed performance reports that are easy to analyze. - Source: dev.to / 3 months ago
  • Best Practices in Testing GraphQL APIs
    Performance and load testing are essential parts of GraphQL API testing. It ensures APIs can handle expected traffic volumes and respond within acceptable timeframes. You can use tools like Apache JMeter or Gatling to generate realistic loads and evaluate the API's performance under different scenarios. Techniques like batched queries and caching can help mitigate this issue. - Source: dev.to / 11 months ago
  • Perf/web testing framework similar to locust/gatling for .NET?
    New to the .NET community and trying to learn! I have used tools such as Apache JMeter (Java), gatling.io (Java) and Locust (Python) that are decent full featured web perf frameworks. Typically these integrate well with your code, and can be run as part of your unit/integration tests and produce offline reports. Source: about 1 year ago
  • How can I do a simple load test for an API I'm developing?
    Gatling , this is what we tested concurrency with. Setting up might take a while depending on your exp. But the tool is solid. Source: about 1 year ago
  • Optimizing Decision Making with a Trie Tree-Based Rules Engine: An Experience Report
    I used SpringBoot 3.0.2, GraalVM 22 (JVM mode), a MacOS 2,6 GHz 6-Core Intel Core i7, running 1000 users for 5 minutes. The idea was to test how memory consumption and CPU usage evolve. Below, I compared the footprint of these three solutions. I collected the total count of requests, throughput, memory consumption, and CPU usage using VisualVM and Gatling. - Source: dev.to / over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing gatling.io and Intercom, you can also consider the following products

locust - An open source load testing tool written in Python.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache JMeter - Apache JMeter™.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Loader.io - Loader.io is a simple cloud-based load testing service

Drift - A messaging app that helps you grow your business.