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FullStory VS Formstack

Compare FullStory VS Formstack and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

FullStory logo FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Formstack logo Formstack

Use our drag and drop online form builder for surveys, registrations, payment collections, lead generation and more. Our online forms offer robust features and 50+ integrations that allow you to automate workflows, capture leads & more.
  • FullStory Landing page
    Landing page //
    2023-05-01
  • Formstack Landing page
    Landing page //
    2023-04-21

FullStory

Website
fullstory.com
Pricing URL
Official FullStory Pricing
Release Date
2014 January
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
Bruce Johnson
Employees
250 - 499
Edit details

Formstack

Website
formstack.com
Pricing URL
Official Formstack Pricing
Release Date
-
Edit details

FullStory features and specs

  • Detailed User Insights
    FullStory provides a comprehensive view of user interactions, including heatmaps, session recordings, and user journey maps, which help in understanding user behavior and identifying areas for improvement.
  • Easy Integration
    FullStory can be easily integrated with various platforms and tools like Google Analytics, Slack, and Intercom, enhancing its utility and allowing seamless data flow across systems.
  • Robust Search and Segmentation
    The platform allows advanced search and segmentation capabilities, making it easier to find and analyze specific user groups or behaviors, which is essential for targeted optimizations.
  • Data Privacy and Security
    FullStory adheres to stringent data privacy and security standards, including GDPR compliance, offering peace of mind to businesses concerned about user data protection.
  • Collaboration Features
    It offers collaboration tools that enable teams to share insights, annotate session recordings, and work together on user experience improvements, enhancing teamwork and productivity.

Possible disadvantages of FullStory

  • Cost
    FullStory can be relatively expensive, especially for smaller businesses or startups with limited budgets, as the comprehensive feature set comes at a premium price.
  • Learning Curve
    Due to the depth of features and capabilities, new users may face a steep learning curve in understanding and utilizing the platform effectively.
  • Data Volume Limitations
    Depending on the subscription plan, there may be limitations on the amount of data and the number of sessions that can be recorded and stored, which might not be sufficient for high-traffic websites.
  • Browser Dependency
    FullStory heavily relies on JavaScript, which means that if users have JavaScript disabled, the tool may not function properly, leading to gaps in data collection.
  • Potential Performance Impact
    The tracking scripts used by FullStory can sometimes impact website performance and load times, which may affect the user experience if not optimized.

Formstack features and specs

  • Ease of Use
    Formstack offers a user-friendly interface that makes it easy for non-technical users to create forms without the need for coding knowledge.
  • Variety of Templates
    The platform provides a wide range of customizable templates for various purposes such as surveys, contact forms, and event registrations, which can save time for users.
  • Integrations
    Formstack integrates seamlessly with a plethora of third-party applications including CRM systems, email marketing tools, and payment gateways, enhancing its versatility.
  • Security Features
    With advanced security measures like SSL, data encryption, and compliance with standards such as GDPR and HIPAA, Formstack ensures data privacy and integrity.
  • Powerful Analytics
    The platform provides robust analytics and reporting tools, which help users to gain insights from form submissions and improve decision-making processes.

Possible disadvantages of Formstack

  • Cost
    Formstack can be relatively expensive, especially for small businesses or individual users, with tiered pricing plans that might not fit all budgets.
  • Learning Curve for Advanced Features
    While basic form creation is straightforward, some of the more advanced features and functionalities may require a steeper learning curve for new users.
  • Customer Support
    Some users have reported that customer support can be slow or unresponsive at times, which can be a drawback when immediate assistance is needed.
  • Form Limits
    Lower-tier plans come with limitations on the number of forms, storage, and submissions, which can be restrictive for users with high-volume needs.
  • Customization Restrictions
    Although Formstack offers a range of templates, customization options can be somewhat limited without access to higher-tier plans or additional purchases.

Analysis of Formstack

Overall verdict

  • Formstack is a reputable and reliable form-building tool that caters to a variety of needs, from simple form creation to complex workflow automation. It is well-suited for users looking for an intuitive and versatile platform to manage data collection effectively.

Why this product is good

  • Formstack is considered good for several reasons. It offers a user-friendly interface that allows individuals and businesses to create forms without extensive technical expertise. The platform also provides a wide range of customization options, integrations with various third-party applications, and robust data management features. Furthermore, its security measures ensure that user data is protected, making it a trustworthy option for sensitive information gathering.

Recommended for

  • Small to medium-sized businesses seeking easy-to-use form solutions.
  • Organizations requiring secure data collection and storage.
  • Marketing teams looking to integrate form data with CRM tools.
  • Non-profits and educational institutions that need to gather and manage data efficiently.
  • Event planners and coordinators who need to manage registrations and RSVPs.

FullStory videos

+ Add

Best UX Research Tool: FullStory

More videos:

  • Review - FULLSTORY: FIRST WEEK REVIEW

Formstack videos

+ Add

Formstack Review - Build Payment Forms

More videos:

  • Review - How it works | Formstack Workflows Add-on
  • Review - Hi, we're Formstack!

Category Popularity

0-100% (relative to FullStory and Formstack)

FullStory

Formstack

Web Analytics
100 100%
Web Analytics
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100
Heatmaps
100 100%
Heatmaps
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using FullStory and Formstack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FullStory and Formstack

FullStory Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
FullStory is a digital experience analytics solution and a fantastic Mixpanel alternative if youโ€™re looking for extra features and support. The platform provides session capture and data to provide insights thatโ€™ll help you drive better business results.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
FullStory focuses on digital experience intelligence with a wide range of advanced tools for measuring digital product interaction. Made for UX teams operating at enterprise level, FullStory also provides extensive data analysis filters, including segmentation and funnel analytics.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Hotjarโ€™s differentiators, when compared to FullStory, are their feedback and survey features. However, FullStory has much broader quantitative analytics capabilities (including funnel analysis) and can be used to analyze mobile apps as well as websites.
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
Another Hotjar alternative is Fullstory which, as a Digital Experience Intelligence (DXI) service, promises to provide users with session recordings and heatmaps. And as a result, the tool is supposed to help you find glitches and increase the conversion rate.
Source: www.socialpros.co
Best 10 Session Replay Tools and Software
Are you looking for a platform that indexes your visitorsโ€™ interactions on your website? According to FullStoryโ€™s claims, its session replay tools include recordings that aim to identify your website bugs and provide customer support to individual users.
Source: www.socialpros.co

Formstack Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
From simple contact forms to complex surveys and event registrations, Formstack Forms offers a versatile platform to collect feedback and organize data effectively. This SurveyMonkey alternative provides more advanced features like conditional logic, data routing, and third-party integrations with popular apps, ensuring seamless data flow and automation.
Source: clickup.com
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Formstack emerges as a strong alternative to Survey Monkey, particularly for users who prioritize versatile form-building capabilities, robust integration options, and advanced security features. Its emphasis on data security and compliance makes it a reliable choice for organizations in regulated industries. While it offers a free trial, the paid plans provide a...
Source: www.zoho.com
19 Best Online Documentation Software & Tools for 2023
Formstack is another documentation tool that eliminates all the paperwork and automates the document creation process. It is a simple document creator that lets you produce different kinds of documents, right from proposals and applications to business contracts and agreements. With a drag-and-drop interface, you can build dynamic documents from a single source and upload...
Source: www.proprofskb.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, Formstack gets great reviews regarding administering the tool and customer support. While Formstackโ€™s pricing is not very competitive, they have fewer restrictions on the number of forms and responses you can receive.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
Formstack's pricing is higher than Typeform's ... and the majority of alternatives on our list. It's a truly enterprise-grade product, and so if you're an entrepreneur or a small business, you might need to look for more affordable options.
Source: marketsplash.com

Social recommendations and mentions

Based on our record, FullStory should be more popular than Formstack. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FullStory mentions (5)

  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Yeah I tried a few, also the defaults in NextDNS and AdGuard Home. They all cause issues, mostly related to what's considered tracking/analytics domains, e.g. segment.io, app-measurement.com, fullstory.com, crashlytics, etc. Source: almost 4 years ago
  • Domain not blocked and why it's on the list
    Hello, I was using an Android which tried to connect the domain fullstory.com. It has been blocked since this domain is listed in my hosts file thanks to Peter Loweโ€™s Ad and tracking server list. Source: almost 4 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 4 years ago
  • Monitoring your next.js app?
    I've heard good things about highlight.io and fullstory.com but haven't tried them yet; do folks have any opinions? And any other tools that can help us understand where/why bugs happen? Source: almost 4 years ago
  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. Source: over 4 years ago

Formstack mentions (1)

  • [FOR HIRE] Senior Software Engineer - Full Stack
    Tired of paying $50 monthly for form mail on your website from https://formstack.com. Source: about 5 years ago

What are some alternatives?

When comparing FullStory and Formstack, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Google Forms - Simple web forms from Google.

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