Software Alternatives, Accelerators & Startups

Frill VS Substack

Compare Frill VS Substack and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Frill logo Frill

A better way to collect customer feedback

Substack logo Substack

With Substack, anyone can start a publication that combines a personal website, blog, and email newsletter or podcast. It's quick and simple.
  • Frill Landing page
    Landing page //
    2023-08-20
  • Substack Landing page
    Landing page //
    2022-10-26

Frill

Website
frill.co
$ Details
freemium $25.0 / Monthly (100 active user ideas)

Substack

Pricing URL
-
$ Details
-
Startup details
Country
United States

Frill features and specs

  • User-friendly Interface
    Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.
  • Customizable Boards
    Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.
  • Feature Prioritization
    Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.
  • Integration with Popular Tools
    Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.
  • Public and Private Boards
    Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Possible disadvantages of Frill

  • Cost
    Frill offers various pricing plans, which might be expensive for small businesses or startups with limited budgets.
  • Limited Advanced Features
    While Frill is user-friendly, it may lack some advanced features required by larger enterprises with more complex feedback management needs.
  • Dependency on Integrations
    For full functionality, users may rely heavily on integrations with other tools, which can be a limitation if those tools are not already in use.
  • Learning Curve for Customization
    Despite its user-friendly nature, there might be a slight learning curve for users to fully customize their boards and utilize all features effectively.
  • Limited Analytics
    The platform might offer limited in-depth analytics compared to specialized feedback analysis tools, which can be a drawback for data-driven decision-making.

Substack features and specs

  • Ease of Use
    Substack offers a user-friendly interface that makes it easy for writers to publish and monetize their newsletters.
  • Built-in Monetization
    Writers can easily charge readers for subscriptions, allowing for straightforward monetization.
  • Direct Audience Connection
    Substack allows writers to build a direct relationship with their audience via email, which can lead to a more engaged readership.
  • Discovery and Community
    Features like staff picks and recommendations help writers get discovered by new readers.
  • No Upfront Costs
    Substack does not charge upfront fees; instead, it takes a percentage of subscription revenues, making it easier to start.
  • Content Ownership
    Writers retain full ownership of their content, giving them more control over their work.

Possible disadvantages of Substack

  • Revenue Share
    Substack takes a 10% cut of subscription revenues, which can add up for writers with a large subscriber base.
  • Limited Customization
    The platform has limited customization options compared to building a custom website or using more flexible CMS options.
  • Dependency on Platform
    Relying on Substack means depending on its policies and infrastructure, which could pose risks if the platform changes its terms or features.
  • Competition
    As more writers join Substack, it can become challenging to stand out amidst the growing competition.
  • Email Deliverability
    Writers may face issues with email deliverability, as some newsletters may end up in spam folders.
  • Payment Processing Fees
    Besides Substack's fee, payment processors like Stripe also take a percentage, further reducing net earnings for writers.

Analysis of Frill

Overall verdict

  • Overall, Frill.co is a good choice for businesses looking for a streamlined way to handle product feedback and manage their development process. Its intuitive interface and comprehensive features make it a valuable tool for both small and medium-sized businesses aiming to improve their product offerings based on customer insights.

Why this product is good

  • Frill.co is a product feedback and roadmap tool designed to help companies gather and manage customer feedback more effectively. It provides features like idea boards, where users can submit and vote on ideas, roadmaps to keep track of development progress, and changelogs to announce updates. These tools can enhance customer engagement and ensure product development aligns with user needs.

Recommended for

    Frill.co is particularly recommended for product managers, SaaS companies, and startups looking to prioritize and manage user feedback effectively. It is also beneficial for teams looking to enhance customer interaction and transparency by clearly communicating product development progress and updates.

Analysis of Substack

Overall verdict

  • Substack is a good choice for writers seeking autonomy and a straightforward way to monetize their content. However, it may not be the best fit for those who prefer working within the framework of a larger publication or those unfamiliar with the challenges of building and maintaining a subscriber base.

Why this product is good

  • Substack is a platform that allows writers, journalists, and content creators to publish and monetize their newsletters. It is praised for its ease of use, built-in subscription system, and direct-to-consumer model which enables writers to retain control over their audience and content. The platform has attracted both independent writers and established journalists seeking the freedom to monetize their work without traditional media constraints.

Recommended for

  • Independent writers and journalists
  • Content creators looking to monetize their work
  • Individuals seeking a direct relationship with their audience
  • Those who appreciate simplicity in publishing

Frill videos

Frill review | Collect Your Customer Feedback

More videos:

  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Substack videos

Monetizing Podcasts and Newsletters - Chris Best of Substack and Jonathan Gill of Backtracks

More videos:

  • Review - E1016 Substack CEO Chris Best empowers writers via email newsletter platform, raised $15M from a16z
  • Review - Why EVERYONE should be on Substack | What it is, How it Works, $$$
  • Review - Beehiiv vs Substack (2024) - Which is Better?
  • Review - My Experience with SUBSTACK: An Honest Review of Substack

Category Popularity

0-100% (relative to Frill and Substack)
Customer Feedback
100 100%
0% 0
Blogging
0 0%
100% 100
User Feedback
100 100%
0% 0
CMS
0 0%
100% 100

User comments

Share your experience with using Frill and Substack. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Frill and Substack

Frill Reviews

  1. Denis Anisimov
    ยท CTO at Introwise ยท
    Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    ๐Ÿ Competitors: Nolt.io, Upvoty
    ๐Ÿ‘ Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Sam Hulick
    ยท CEO at ReelCrafter ยท
    Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    ๐Ÿ Competitors: Canny.io

10 Best Canny Alternatives and Competitors in 2025
Frill is a customer feedback management tool you can use as a web app or widget. Use the customization features to build unique boards where you brainstorm ideas and meet customer needs. ๐Ÿง 
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
With its simple design and easier supports, Frill (opens in new tab) can be one of the best alternatives for Featurebase. Frill has an updated and modern UI and it is simple to use. Also Frill is a language friendly software which can translate into any language. Though it has several attracting features, Frillโ€™s drawback should also be taken into consideration.
Source: featureos.app
17 Best Canny Alternatives in 2024
Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.
Source: supahub.com

Substack Reviews

25+ Medium Alternative Platforms for Publishing Articles
Substack offers writers of all experience levels the ability to write an email newsletter thatโ€™s profitable through subscriptions. Substack provides purpose-built web and newsletter publishing tools to enable writers to monetize their newsletters. It is a service often favoured by readers because itโ€™s a convenient all-in-one solution for writing a successful podcast that...
Source: forgefusion.io
10 Best Medium Alternatives for Reading and Publishing
What sะตts Substack apart is its sะตamlะตss intะตgration of contะตnt crะตation and subscription-basะตd monะตtization. Substackโ€™s usะตr-friะตndly intะตrfacะต, distribution tools, and support for various contะตnt formats make it a popular choice for indะตpะตndะตnt crะตators looking to connะตct dirะตctly with thะตir audiะตncะต and turn thะตir passion into a sustainablะต incomะต strะตam.
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...
11 Patreon Alternatives for Audience Monetization in 2023
Like a few of the other platforms weโ€™ve looked at, Substack takes a cut of your earnings rather than charging a 10% platform fee.
Source: www.uscreen.tv
Any good Mailchimp alternatives?
My question for you is, what is keeping you from making $31 per month from your list? Are you using any feature that Substack (free until you get paid) can't handle?

Social recommendations and mentions

Based on our record, Substack seems to be a lot more popular than Frill. While we know about 102 links to Substack, we've tracked only 2 mentions of Frill. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Frill mentions (2)

Substack mentions (102)

  • Writing by Hand is Good for your Brain
    It's ironic that the article that caused him to write this post (https://substack.com/@justindeschamps/note/c-261265212?utm_source=notes-share-action&r=7y05q) is written by AI. I see this style of informational writing all over the place now. - Source: Hacker News / 5 days ago
  • Ask HN: What are your favorite blogs not about AI?
    Https://substack.com/@yelluwcomedy. - Source: Hacker News / 9 days ago
  • Kids (With Phones) Are Alright
    Sure there was basically a cartel in social media. You saw coordinated censorship campaigns to ban the former president of the United States for example. But I wouldn't discount the amount of political interference there as well. The last administration admitted to flagging individual posts for the social media companies. But it's also true there is a lot of coordinated censorship even without state interference.... - Source: Hacker News / 18 days ago
  • Financing the AI boom: from cash flows to debt [pdf]
    Manhattan Project: $36B, 5 years โ–ซ Apollo Program: $257B, 14 years โ–ซ Interstate Highway System: $620B, 37 years โ–ซ AI data centers: $930B, 6 years and still accelerating From: https://substack.com/@rubendominguez/note/c-244929068. - Source: Hacker News / 14 days ago
  • SpaceX to buy Cursor AI coding agent operator Anysphere for $60B
    The thing is, even the center of the road academics who refrain from such comparisons are noting the similarity. The MAGA movement meets the traditional defining characteristics of fascio. We can be rigid and say that only Mussoliniโ€˜s political movement can be properly be called fascist. But if we call Hitler and the Nazis fascists as well, then we open the door to any movement that meets the criteria. And Trump... - Source: Hacker News / about 1 month ago
View more

What are some alternatives?

When comparing Frill and Substack, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Featurebase - The all-in-one toolkit for managing your customer feedback.

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

productboard - Beautiful and powerful product management.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.