Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Zillow seems to be a lot more popular than Freshdesk. While we know about 225 links to Zillow, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Should have mentioned my desktop is a debian 12 intel system running both Firefox and Chrome. Hitting https://zillow.com/ with Lynx is somewhat hilarious -- it just gives you a 403. I wonder if my IP got blacklisted 'cause I kept hitting it with a desktop browser they don't care about (Firefox on Linux.). - Source: Hacker News / about 2 months ago
Unfortunately, median home values in Beachwood are higher than in Solon. See zillow.com home values. Source: 6 months ago
Dear All, my wife and I are planning to move to Boston and are looking for apartments in the greater Boston area. At the moment, we are still located in Germany. Therefore, we thought it might be good to first find a temporary accommodation (apartment) for 1-2 months to have some time until we find something permanent. However, we do not see any temporary offers on zillow.com, apartments.com, or... Source: 7 months ago
PS, I know zillow.com and realtor.com leads exist and have had success with those, but those leads can cost 35% which is insane and I'd rather pivot away from them over time. Source: 8 months ago
I have been advertising with Zillow as a premier agent for 5 months now, and I can tell you that it is 100% a scam. I needed a new place to allocate some advertising dollars and decided to give Zillow a try. The sales rep, Lindsay Caldwell, told me the number of leads per zip I would receive (43) for the spend I was willing to do ($3,000 a month). Zillow makes you sign a 6 month contract, and I was a bit hesitant... Source: 10 months ago
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