Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Wordtune Reviews

1. Ellie Richards

   | Admin at UKTechNews | almost 2 years ago
   Great suggestions

   I've found the paid version of this tool perfect for helping me work through duplicate content, even for industries such as finance where it is essential to get the right tone of voice. The only issues I have sometimes is that the tool repeats sections when choosing the elongate function.

2. Nonhlanhla Sandisiwe Memela-Gwala

   | Educator at Education | almost 3 years ago
   Disappointed

   I don't know if I'm the first one to use but I'm very disappointed, they charged me R1720, where as they promised to confirm with me after the trial period is over, instead they visited my account more than two times to take the money without my approval, and the is no where to email them maybe for refund or re- considering their product. I won't encourage anyone to use Wordtune, I don't even know how long I'm going to able to use for this amount

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Wordtune mentions (5)

• Personal statement feedback ☺️

  I think it would be helpful to talk a little more about how you have prepared yourself for graduate level education and why you want to attend/why you would be a great candidate for that specific university. I like your first paragraph. Also, admissions will look at the quality of your writing. Try putting a few of your sentences through wordtune.com to beef up the vocabulary. Don't use contractions. Good luck! Source: over 1 year ago

• Ask HN: State of Automatic Text Summarization

  I'm always complaining about too-long articles that don't include something like an N bullet point summary, but it occurred to me maybe some of the new A.I. Powered text models could do this semi decently. Does anybody know of any automatic text summarization tool that works pretty well? I found this list [0] but I tried all the tools listed and none worked for me. I was trying to summarize the article from this... - Source: Hacker News / over 1 year ago

• Any recommendations for writing tools?

  I've been using https://wordtune.com/ and that's been useful. I've been getting a lot of utility out of the free version and I think I'll just buy the paid plan at this point, but I wanted to see if there were any other tools you all can recommend for simplifying the writing process? Source: almost 2 years ago

• How AI is Rewriting the Future of Writing

  Wordtune seems like a good option for you. Source: over 2 years ago

• Copywriting can be easy if you use one of the best ai powered copywriting tools in 2021. Check the latest list of AI Copywriting tools at Blogging Rocks!

  There's more. copywriterpro.ai, wordtune.com, nichesss.com. Source: almost 3 years ago