Freshdesk VS Video Hub App

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Video Hub App Reviews

1. Boris    

   creator at Video Hub App | over 4 years ago
   Best way to browse your videos

   I created this software because there was no good alternative. If you want to see what videos you have on an external hard drive, and you want to see screenshots from within the video, this software has you covered.

   It now has over 900 purchases, so seems like other people like it too.

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Video Hub App mentions (21)

• Ask HN: How did you earn your first $100 and first $1k online?

  First $100: Thirty copies sold of Video Hub App First $1,000: Three hundred copies sold of my Video Hub App https://videohubapp.com/ Though I do donate $3.50 of every sale to a cost-effective charity so in theory I made no money for a while until I bumped the price to $5 / copy. - Source: Hacker News / 10 months ago

• Jellyfin: The Free Software Media System

  Semi-on-topic: I created Video Hub App that is like YouTube for local files: shows you a gallery with scrub-able (preview on hover) thumbnails. But does not work streaming videos to TV / tablet - only for local consumption. Hope someone finds it useful. https://videohubapp.com/ MIT Open Source: https://github.com/whyboris/Video-Hub-App. - Source: Hacker News / 11 months ago

• Python GUIs

  "The problem" might be that people in this thread and others get frustrated because others have different goals than them. Of course Electron is overkill for a single-button application. But Visual Basic is absolutely going to be a headache if you want a custom GUI. Pick the tool that's right for the job! I build this with Electron: https://videohubapp.com/. - Source: Hacker News / 11 months ago

• I've been data hoarding for 25 years. I have a bajillion hobbies. It's hard to stay organized.

  I created Video Hub App: https://videohubapp.com/ - it shows screenshots from videos as you scrub/hover across the thumbnail. Source: about 1 year ago

• FFmpeg 6.0

  I've been so frustrated that FFprobe functionality is not part of FFmpeg. My app extracts screenshots from videos to create a beautiful gallery of videos. But even though I include FFmpeg already, I need a 50mb FFprobe executable to be bundled with my app just so that I can determine the width, height, duration, and fps of a video file! What is it that FFprobe does that FFmpeg couldn't do with a few extra pieces... - Source: Hacker News / about 1 year ago