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Introducing Telnum's advanced call center software, tailored to empower small and medium-sized businesses (SMEs). Our cloud-based virtual phone systems are designed to seamlessly integrate with small teams, offering a perfect match.
Telnum has made its mark as a top-tier provider of cloud telephony services, offering a unified collaboration experience via our cloud-based call management system. Discover the ultimate solution for all your virtual office phone requirements with Telnum. Our efficient VoIP system effortlessly integrates key features like IVR and PBX into your business communication.
Leave behind the burden of expenses related to physical office spaces and expensive hardware. Our virtual office phone service wipes out these costs, saving you precious resources. On top of that, there's no need to hire an extra receptionist—our virtual office assistant handles incoming calls, ensuring that you never miss crucial connections.
But there's more. Telnum goes the extra mile by offering you the option to acquire Mobile Proxies, adding another layer of versatility to your business toolkit. Amidst these advantages, Telnum's standout PBX feature is its seamless IVR integration. Customers can interact using voice response technology, significantly reducing the need for additional staff and simultaneously trimming operational expenses while boosting the efficiency of customer service.
Welcome a new level of control and efficiency in communication with Telnum.
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Telnum.net's answer:
Wide Selection of Virtual Numbers: Telnum.net might offer an extensive range of virtual numbers from various countries, giving users the flexibility to establish a presence in multiple regions without the need for physical offices.
User-Friendly Interface: Telnum.net could provide an intuitive and user-friendly interface that makes managing virtual numbers, call forwarding, and other features easy, even for users with limited technical expertise.
Advanced Call Routing: The platform might offer advanced call routing options, allowing users to customize how incoming calls are redirected based on specific criteria, ensuring calls are directed to the right person or department efficiently.
Integration Capabilities: Telnum.net might have integration options with popular business tools and applications, making it seamless for users to incorporate virtual numbers into their existing workflows.
Cost-Effective Solutions: Telnum.net could stand out by offering competitive pricing plans that provide great value for the features and services offered, making it an attractive option for businesses of all sizes.
Global Reach: If Telnum.net offers virtual numbers from a wide range of countries, it could be a preferred choice for businesses seeking to expand their international presence.
Reliable Service: Telnum.net might prioritize service reliability, ensuring that virtual numbers are always accessible and call quality is consistent, enhancing the overall user experience.
Customization Options: The platform could offer customization features, allowing users to personalize greetings, call routing, and other aspects to align with their brand and customer experience.
Advanced Analytics: Telnum.net might provide robust analytics and reporting tools that offer insights into call volumes, durations, and other data, helping businesses make informed decisions based on call patterns.
Customer Support: Exceptional customer support, including live chat, phone support, and a comprehensive knowledge base, could be a key reason why users choose Telnum.net over its competitors.
Telnum.net's answer:
Telnum.net is all about flexible phone solutions for everyone, from small startups and remote teams to big international companies. If you're tired of being tied down to a physical office, their virtual numbers are a game-changer, letting you look global without the baggage. Freelancers, online sellers, and customer service pros can get their own local touch, while the user-friendly setup suits both tech wizards and regular folks. With Telnum.net, communication becomes a breeze for anyone who wants smooth and flexible phone options.
Telnum.net's answer:
In the early days of 2011, a group of forward-thinking individuals, each with their own unique expertise in the world of telecommunications, converged to address a universal connectivity challenge faced by businesses and individuals alike. They recognized the growing demand for innovative solutions in a world where remote work and online trade were gaining traction.
With determination and finesse, a collective of skilled developers embarked on a journey to create an ingenious platform that would enable businesses and users to effortlessly secure virtual numbers from around the globe. Their aim was to simplify the process of obtaining and managing virtual numbers, making it as easy as a mere touch.
Over time, Telnum.net evolved beyond being a mere platform; it became a contagiously transformative force in how we communicate. Their mission transcended boundaries, aspiring to make communication instantaneous, accessible, and universal, regardless of location or business scale. Today, with Telnum.net's virtual numbers, people can engage in calls that unify, enrich, and streamline their connections with the world.
Telnum.net's answer:
Telnum.net possesses a medley of features that make it truly one-of-a-kind:
Global Reach, Local Flavor: Telnum.net sweeps you into a world of virtual numbers spanning continents. It's like having a local number wherever you need, no matter the distance.
Integration with a Twist: If your digital toolkit is a puzzle, Telnum.net is that missing piece that clicks right in. It's the secret sauce that seamlessly fits with what you've got.
Calls, Your Way: Imagine being the DJ of incoming calls, remixing routes as you please. Telnum.net hands you the controls, letting you dictate where each call takes center stage.
Business Symphony: In this arena, Telnum.net plays the tune for startups and big players alike. It's the stage where entrepreneurs, wizards, and teams join forces for communication that resonates.
User-Friendly Tempo: Telnum.net's interface is a melody that syncs with all kinds of ears. It's tech harmony for experts and novices, making everyone feel like a conductor.
Data Serenade: Telnum.net doesn't just talk – it lets you listen to insights. It's like a communication crystal ball that reveals patterns, so you can play the right notes.
Conductor's Support: Whenever you need a helping hand, Telnum.net's support steps up to the podium. They're your guides through the soundwaves, ensuring your experience is pitch-perfect.
Telecom Innovation Overture: Born from a legacy, Telnum.net marries tradition and innovation. It's a blend of tech evolution and timeless reliability, like a symphony that never misses a beat.
In a sea of choices, Telnum.net shines like a melody, an orchestration of communication solutions for those who seek agility, efficiency, and a dash of innovation.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
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