Textverified VS Freshdesk

Textverified Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Textverified mentions (9)

• Bypass SMS/Phone Verification Free (No signup)

  Paid, but very good service: https://textverified.com. Source: over 1 year ago

• What are some websites every person should know?

  Ah, yeah I forgot about that part! When you are creating the account, you can click on the flag icon next to the phone number and change it to a different country (including the US if you want to). I don't think there should be a problem with just using your personal cell phone number to verify, but if you want an extra layer of separation you can also try using a SMS verification service like sms-activate.org or... Source: over 1 year ago

• how to get a fake phone number

  It depends. Suppose you need a one-time burner number to receive a one-time SMS (you can't re-verify yourself using that number again). In that case, you can use reasonably cheap paid text-verification services such as "textverified.com (US only)" or "smspva.com (Multi-countries including Egyptian numbers are available)". Source: over 1 year ago

• Phone number requirement

  Also this doesnt solve the smurfing and cheating problem... There are plenty of services that work as a post paid phone like textverified.com and a few other sites and apps. They did not think this through at all. Source: over 1 year ago

• Non-VoIP phone numbers for SMS verification

  Textverified.com , would you mind giving me the link to where the raffle is being held? Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago