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Freshdesk VS Shell context menu manager

Compare Freshdesk VS Shell context menu manager and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
  4. » Alternatives

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Shell context menu manager logo Shell context menu manager

Powerful and lightweight context menu manager for Windows File Explorer.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Shell context menu manager Landing page
    Landing page //
    2023-02-27

We recommend LibHunt Shell for discovery and comparisons of trending Shell projects.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Shell context menu manager features and specs

  • User-Friendly Interface
    Shell context menu manager provides an intuitive and easy-to-use interface, making it accessible for users of all skill levels to manage their context menu options effectively.
  • Customization Flexibility
    The software allows extensive customization of context menus, enabling users to tailor their right-click options to enhance productivity and workflow efficiency.
  • Supports Windows OS
    It is compatible with Windows operating systems, ensuring that a wide range of users can benefit from its features without worrying about compatibility issues.
  • Resource Efficiency
    The tool operates with minimal system resource usage, which prevents it from slowing down your computer and allows for smooth operation alongside other applications.

Possible disadvantages of Shell context menu manager

  • Limited Platform Support
    The software is restricted to Windows platforms, excluding users who operate on macOS or Linux systems from utilizing its features.
  • Potential for Over-customization
    With extensive customization capabilities, there is a risk of users cluttering their context menu with too many options, which could lead to confusion or reduced productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering the more advanced features and optimizations may require a learning curve, particularly for less tech-savvy individuals.
  • Limited Official Documentation
    The official support and documentation for the software may be limited, potentially leading users to rely on community forums or external guides for troubleshooting and advanced usage tips.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Shell context menu manager videos

+ Add

Mortal Shell Review

More videos:

  • Review - TropicFeel Shell Travel Backpack Review
  • Review - Tropicfeel Shell Travel Backpack Review (2 Weeks of Use)

Category Popularity

0-100% (relative to Freshdesk and Shell context menu manager)

Freshdesk

Shell context menu manager

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Shell context menu manager

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Shell context menu manager Reviews

We have no reviews of Shell context menu manager yet.
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Social recommendations and mentions

Based on our record, Shell context menu manager should be more popular than Freshdesk. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

Shell context menu manager mentions (24)

  • Thoughts on Windows 11?
    I use the start menu app list and hate how you can’t get that instantly on windows 11 (there’s a button you have to click). I used this program to restore the windows 10 start menu that has been tweaked to look more like windows 11. The only problem I have is that some programs don’t appear. You can still search them, but they aren’t in the list. You could probably drop your own shortcuts in there if it bothers... Source: almost 2 years ago
  • Thoughts on Windows 11?
    Just use this Shell from Nilesoft https://nilesoft.org. Runs beautifully and you don’t mess with the registry. Source: almost 2 years ago
  • Thoughts on Windows 11?
    I really recommend using this https://nilesoft.org/. Source: almost 2 years ago
  • Is windows 11 worth it?
    Check out nilesoft shell https://nilesoft.org. It reskins the right click menu to contain all options in a windows 11 style. I use it on all my computers and it works great. Source: almost 2 years ago
  • What’s the difference between Windows 10 & 11?
    I’ll one-up your comment: https://nilesoft.org. Source: about 2 years ago
View more

What are some alternatives?

When comparing Freshdesk and Shell context menu manager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FileMenu Tools - FileMenu Tools lets you customize the context (right-click) menu of Windows Explorer.

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