Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

rsync Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

rsync mentions (13)

• Which synchronization tool are you using together with the pCloud Crypto Folder?

  Rsync can be used to synchronize a local disk to the pCloud drive p. Works similarly as the Sync option of the pCloud Drive app. May be useful if one prefers a bulk upload once a day over a continuous synchronization. Source: 6 months ago

• Advanced Backup and Disaster Recovery Strategies

  Tools that can be used to handle this include Rsync, Duplicati, Cohesity. - Source: dev.to / 8 months ago

• Use rsync to Sync a Node Project to Dropbox and Ignore the node modules Folder

  To overcome this issue, you can use rsync, a powerful command-line tool for synchronizing files and directories, along with a bash script that excludes the node_modules folder and also filter out anything in a .gitignore file that you specify. In this article, I'll guide you through the process of setting up and using this bash script to sync your Node.js project while ignoring the node_modules folder. - Source: dev.to / 12 months ago

• i have seen a video about syncthing and I am interested, but I would have a slightly different use case

  Rsync will probably work better for this use case. Source: about 1 year ago

• [Q] paperless-ngx: migrate to new host with UTF8 files?

  Give rsync a try, it should handle UTF filenames just fine. Source: over 1 year ago