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Freshdesk VS Roboflow Annotate

Compare Freshdesk VS Roboflow Annotate and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Roboflow Annotate logo Roboflow Annotate

Annotate images with ease. Export to any format.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Roboflow Annotate Landing page
    Landing page //
    2023-08-25

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Roboflow Annotate features and specs

  • User-Friendly Interface
    Roboflow Annotate offers an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical expertise.
  • Collaboration Features
    It provides collaboration tools that allow multiple users to work on a project simultaneously, improving efficiency and teamwork.
  • Integration with Roboflow Ecosystem
    Annotated images can be seamlessly integrated into the broader Roboflow ecosystem for model training and deployment, enhancing workflow continuity.
  • Wide Range of Annotation Tools
    Offers a comprehensive set of annotation tools, including bounding boxes, polygons, and keypoints, catering to diverse project needs.
  • Automated Annotation Suggestions
    Incorporates machine learning to provide automatic annotation suggestions, speeding up the annotation process.

Possible disadvantages of Roboflow Annotate

  • Pricing Structure
    Roboflow Annotate operates on a subscription model, which might be expensive for small teams or individuals.
  • Learning Curve for Advanced Features
    While basic features are easy to use, advanced functionalities may require a bit of a learning curve for new users.
  • Internet Dependency
    As a cloud-based application, it requires a stable internet connection for efficient use, which might be a limitation in areas with poor connectivity.
  • Performance on Large Datasets
    Handling extremely large datasets might lead to performance issues, although this is continually being improved.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

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  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Roboflow Annotate videos

No Roboflow Annotate videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshdesk and Roboflow Annotate)

Freshdesk

Roboflow Annotate

Customer Support
100 100%
Customer Support
0% 0
SaaS
0 0%
SaaS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Roboflow Annotate

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Roboflow Annotate Reviews

We have no reviews of Roboflow Annotate yet.
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Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Roboflow Annotate. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

Roboflow Annotate mentions (3)

  • How to implement instance segmentation using YOLOv8 neural network
    To make this process easier, there are a lot of programs exist to visually annotate images for machine learning. You can ask a search engine something like "software to annotate images for machine learning" to get a list of them. There are also many online tools that can do all this work. One of the great online tools for this is the Roboflow Annotate. Using this service, you just need to upload your images, draw... - Source: dev.to / almost 2 years ago
  • SAAS for object detection?
    I haven't used their product but looking at their website it looks like they are focused on dataset management and the pipeline around that part of the process (uploading data, understanding the data, labeling data, data curation, model assisted labeling) which is what Roboflow does with https://roboflow.com/annotate. Source: over 2 years ago
  • AI-assisted annotation tool for labels in YOLO format?
    We’re happy to sponsor personal and academic projects at Roboflow. Just reach out and we’ll hook you up: https://roboflow.com/annotate. Source: almost 4 years ago

What are some alternatives?

When comparing Freshdesk and Roboflow Annotate, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Annotable - Ultimate image annotation & markup tool

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Annotate Screen - Browser based annotation tool.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Computer Vision Annotation Tool (CVAT) - Powerful and efficient Computer Vision Annotation Tool (CVAT) - opencv/cvat

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