Freshdesk VS QuickBooks

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

QuickBooks Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

QuickBooks mentions (24)

• What is QuickBooks Online For Accountants?

  For accounting firms looking to expand their operations, manage all of their clients and projects, and work with and access their clients’ QuickBooks Online data, there is a tool called QuickBooks Online for Accountants. The software, QuickBooks Online for Accountants is a web-based application that is designed to help accounting professionals save time and grow their practice. ​​. Source: 10 months ago

• Hey Reddit! QuickBooks has smarter features made for your business. Welcome to your one-stop hub to learn more about our available plans and tools that can help your business thrive.

  Not sure what you need? Let's find out. Click here for our personalized questionnaire, so we can recommend solutions that fit you best. Source: 11 months ago

• How to Set Up Multiple Companies in Quickbooks

  Select a Country: The first step is to select a nation for your new business. Go to https://quickbooks.intuit.com in your browser. Choose the nation where you are located by going to */choose-country/*. The webpage for Quickbooks Online in your area will then be displayed to you. Source: 12 months ago

• How to login in QuickBooks Time Tracking

  Go to the QuickBooks website (https://quickbooks.intuit.com/). Source: about 1 year ago

• looking for help starting my small renovations company (LLC)

  In Vermont, you can file for an LLC online. Small business credit cards are roughly equivalent to consumer credit cards, you will need to provide a personal guarantee, and cash back is your best bet: 2% flat-rate is most likely your best option. I can't recommend books. You can do most of accounting with QuickBooks. Insurance is highly personalized to your business. Source: about 1 year ago