Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Portainer should be more popular than Freshdesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Portainer is a really great web UI which will help us to manage all our Docker hosts and Docker Swarm clusters very easily. Let's take a look at its interface where it lists all our stacks available in the swarm. - Source: dev.to / 9 months ago
I've installed the container manager from Synology (Docker) and added portainer.io for better access. Source: 10 months ago
There are some docker management systems around, portainer.io seems popular, with a GUI (graphical user interface) and configurable templates. Also cloud management systems/cloud hosting seem to offer a GUI to create and manage containers. Source: 12 months ago
I am really new to the home lab game. I have been using linux heavily since I got my two pi's and set up docker, portainer.io, pi hole, dashy, etc. The problem I am having is no matter how many ways I try to add a widget as simple as a clock to my dashy it just break the whole page. I enabled highlighting in my nano so I could see any errors but I am still not finding what I am doing wrong. Does anybody have... Source: 12 months ago
Will be watching you in addition to portainer.io closely. Source: about 1 year ago
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