Parseur is a leading document processing software ranging from email parsing to PDF extraction. Use Parseur to automate text extraction from emails, PDFs, spreadsheets, attachments and documents and put your business on auto-pilot. Setup is easy as everything is point & click and intuitive. Send parsed data to thousands of applications in real time via our integrations with Google Sheets, Zapier, Microsoft Power Automate and Make or your custom application using webhooks.
Companies in finance, food delivery, real estate, e-commerce, marketing, logistics & delivery, travel, hospitality and more are saving thousands of work hours every month by automating their data entry process with Parseur.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
When dealing with entities that send lots of data in an unstructured way because they think a PDF is the end of their digitalization process, Parseur is a great tool to automate reading this PDF and converting its data into structured json and then from their you can send it to your endpoint.
Email may probably never die but that doesn't mean that business processes should be slowed or halted. Parseur enables us to create a lot more efficiencies by handling email data as though it was keyed in by a customer agent.
There are other services that do this but for the low cost and the ease of use, this service is the best.
For those of us working in the European Union, Parseur was also easy to assess and approve for GDPR requirements.
The support for post processing is very powerful and with a extensive export options, it is very easy to get data into the right funnel.
Parseur.com might be a bit more popular than Freshdesk. We know about 12 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
You can get an account with https://parseur.com/ and then a number with OpenPhone, and Zappier. Those 3 will let you do what you want (easily). Source: about 1 year ago
I’m sure this is super cool, but have you considered https://parseur.com it’s built for stuff like this. Source: about 1 year ago
For more complex layouts, or if you have to deal with several layouts, it may be better to use third party document extraction tool that connects to like Parseur. Source: over 1 year ago
You could use a document parser tool, like Parseur to better automate the process. Source: over 1 year ago
And if you ever are in need of an intelligent document processing software, have a look at Parseur.com (of which I'm the co-founder, sorry for the shameless plug ;-)). Source: about 2 years ago
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