Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Nest.js Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Nest.js mentions (184)

• NestJS Developers: Upgrade Your Logging with This Simple Guide

  NestJS is a powerful, progressive Node.js framework for building efficient and scalable server-side applications. It is written in TypeScript and is heavily inspired by Angular. It comes with a modular architecture and in-built support for a plethora of back-end features straight out of the box. One important part of developing applications with NestJS, or with any other back-end framework, is logging. - Source: dev.to / 30 days ago

• Create NestJS libraries to interact with Ory API

  Ory offers excellent documentation but needs more support tools and in-depth examples of using its libraries in TypeScript and NestJS projects. I decided to contribute to it by creating a set of libraries to interact with APIs, which will (hopefully) make integration into your NestJS project easier. This post presents the ideal use case to divulge my routines for creating libraries in NestJS/Nx! - Source: dev.to / 2 months ago

• NestJS tip: how to change HTTP server timeouts

  When using the NestJS framework, sometimes you may need to change some default timeout. You can define them just like you'd do in a plain Node.js HTTP server like so:. - Source: dev.to / 2 months ago

• Full Stack Web Development Concept map

  NestJS - opinionated more scalable, but harder to learn docs. - Source: dev.to / 3 months ago

• Don't go all-in Clean Architecture: An alternative for NestJS applications

  Pragmatically, we can apply this to a Nest application by creating an Interface for our services, separating the Presenter layer (Controller) from the Use Case (Services):. - Source: dev.to / 3 months ago