Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

LoopNet Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

LoopNet mentions (27)

• Is there a bigger waste of space in the entire valley than the Rainbow Dunes Center on Rainbow and Spring Mountain? It's in a super bustling shopping and restaurant area with loads of daily traffic yet it's been rotting away vacant for over 20 years.

  It has since been pulled off loopnet.com (loopnet is like Zillow but for commercial properties)https://www.loopnet.com/Listing/3405-3429-S-Rainbow-Blvd-Las-Vegas-NV/8355792. Source: 6 months ago

• How much would it cost to open a gym and run it for a month

  If you are in the USA, go on loopnet.com, put in your zip code, and you will get a general idea how much rent is. Source: 12 months ago

• What are the steps to open a physical bakery?

  Start by looking on loopnet.com to see what commercial spaces in your area are going for. Remember, when looking at rent costs, there is often something called triple net (or NNN) which covers variable expenses for the landlord and can add another $1-2/sf/mo to your cost. See my responses to your other questions below. Source: 12 months ago

• Office space

  Hit up loopnet.com and find something that works for you. Source: about 1 year ago

• Get a house with VA loan or apartment

  Https://www.loopnet.com/search/apartment-buildings/for-sale/?sk=40e067a77ef67b3aa6a2fe82a9faab91&bb=swuv67ws3Jzl-t_hhC Looks to be about a half dozen between Ft Worth and Dallas. Good luck. Source: about 1 year ago